Strategic Account Manager in Chicago, Illinois at IDBS

Date Posted: 8/12/2019

Job Snapshot

Job Description

Job ID: IDB000049

About Us

IDBS is a leading global provider of advanced software for research and development (R&D) organizations to securely capture, manage, share and exploit structured and unstructured data. 
Our customers around the globe trust us with their data, their business and their success and we enable them to get back to what they do best: science.


Manages and expands targeted business relationships with prospects and large clients. Develops and implements strategy, sales plan, and forecasts for overall business development, sales, and account management. The Strategic Accounts Manager is expected to exceed revenue targets and maximize revenue potential in the market through a professional and ethical business approach endorsing the IDBS values.

Duties and Responsibilities:
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
  • Generates and develops new business to meet or exceed specified revenue goals
  • Manages consistent growth within client base
  • Makes and develops contacts with selected staffing clients and strategic partners
  • Manage territory planning process and communicate territory plans internally
  • Develops customer relations including but not limited to sales leads, research, cold calling, qualifying leads, developing leads, and customer service
  • Maintains and develops client relations for new and larger established existing customers, assuring all existing customers are contacted regularly to ensure customer satisfaction and develop need-based marketing relations
  • Develops and implements a sales action plan with objectives and strategies to increase revenue and aggressively acquire new accounts
  • Seeks and creates opportunities to expand business with current clients identifying further business needs, developing and presenting solutions
  • Grows existing accounts and prospective clients to full potential and generates maximum revenue on a long-term basis
  • Attends conventions, conferences, and trade shows as needed; prepares post-event reports and analysis
  • Regularly interacts with executives of major and prospective clients
  • Analyzes existing and anticipated client needs and promote company services to fill such requirements
  • Manages the preparation and implementation of accurate sales and business development plans, sales forecasts and strategies
  • Formulates the overall objectives and strategy to develop a high-value relationship within all targeted areas of the accounts
  • Understands prospective client’s culture, product portfolio, competitive position, financial state, investment plan, organization structure and key decision makers
  • Functions as liaison between client companies and operations staff
  • Maintains customer records in the IDBS CRM whilst fostering effective working practices with Global Professional Services, Marketing and Business Development to maximize sales revenues and manage the territory effectively

Job Requirements


  • Bachelor’s degree (B.A.) in a science related field or equivalent
  • Able to initiate and manage large ($1m+) deals as well as close the run-rate business
  • Preferably experience of at least one other vertical sector (Pharmaceutical, Biotechnology, Chemical, CPG, Food and Beverage)
  • Ability to create sales results in a complex sales environment
  • Excellent written and verbal communication skills
  • Proven leadership and business acumen skills
  • Well-developed negotiation, project and account management skills
  • Demonstrated ability to make successful presentations to individuals and/or groups at all levels of an organization
  • Ability to work independently and as a member of various teams and committees to execute and drive successful sales cycles 
  • Commitment to excellence and high standards
  • Entrepreneurial salesperson with a strong sense of accountability
  • Strong organizational, problem-solving, and analytical skills
  • Good judgment with the ability to make timely and sound decisions
  • Proven ability to handle multiple projects and meet deadlines
  • Strong interpersonal skills
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Physical & Environmental Requirements:
While performing the duties of this job, the employee is frequently required to do the following: 
  • Coordinate multiple tasks simultaneously
  • Collect, interpret, and/or analyze complex data and information
  • Understand and respond to a diverse population
  • Lift and/or move up to 10 lbs, including a briefcase and/or sales materials 
  • Sit or stand for extended periods of time
  • Perform some repetitive motion activities
  • In most territories, travel is required by car. Proof of insurance and a clean drivers’ record may be required
  • Work in an office setting 

At Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page—Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We're innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you'll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.
Danaher is committed to competitive compensation that typically has key components including base salary, variable annual incentive compensation based on personal and company performance, and long-term incentive.