Sr. Marketing Communications Manager in Loveland, Colorado at Hach

Date Posted: 9/13/2018

Job Snapshot

Job Description

Job ID: HAC005730

About Us


Hach is a world leader in the manufacture and distribution of analytical instruments, test kits and reagents for testing the quality of water, aqueous solutions and air. Our products are designed specifically for quality, accuracy, and simplicity. Strengthened by our sister companies in the environmental industry worldwide, our goal for the future is to continue to provide customers with reliable instrumentation, accurately prepared reagents, proven methods, simplified procedures and outstanding technical support. We offer an environment that is team-centered, customer-driven, quality-focused, and growth-oriented. Working at Hach will provide you the opportunity for robust career development.



OUR MISSION: Ensure water quality for people around the world.


OUR VISION: We make water analysis better – faster, simpler, greener and more informative – via unsurpassed customer partnerships, the most knowledgeable experts, and reliable, easy-to-use products.





WATER QUALITY GROUP



Danaher`s Water Quality Business is a global leader in water quality analysis and treatment, providing instrumentation and disinfection systems to help analyze and manage the quality of ultra-pure water, portable water, wastewater, groundwater and ocean water in residential, commercial, industrial, and natural resource applications. Our water quality business provides products under a variety of brands, including HACH, ChemTreat, and Trojan Technologies.




Description

Job Description Summary



The primary role of the Senior Global Marketing Communications Manager is to drive global revenue growth via lead generation and ecommerce channels in assigned vertical market(s) in alignment with Hach’s commercial plan. This dynamic, resourceful, and disciplined individual will execute fully integrated, multi-channel marketing campaigns with an emphasis on utilizing digital channels and strategies. This includes preparing and maintaining omni-channel touchpoints along every stage of the customer’s journey using automated marketing tools. Through daily analysis of results data, the successful candidate will make effective, data-validated decisions while defining marketing strategies and concepting tactics, and then orchestrating those tactical executions with both in-house and external creative partners. This highly visible role allows collaboration with all areas of the organization, from a close partnership with Vertical Market Managers to relationships with product managers, sales, customer service and technical support.




Purpose of Position



The primary role of this position is to drive global revenue growth in assigned vertical market(s) in alignment with Hach’s commercial plan. Reporting to the Global Manager of Marketing Campaigns within the Marketing Communications team, the Global Campaign Manager actively implements marketing strategies and campaigns aligned with the marketing department’s growth model objectives, which are to:



  • Spark customer exploration of new or improved water quality analysis solutions

  • Support customers through every stage of their buying journey

  • Give voice to Hach’s products and services through omni-channel delivery of consistent messaging

  • Utilize optimized marketing approaches (e.g. digital, marketing automation, data analytics) to drive accelerated growth


Essential Functions



  • Drive revenue in assigned global vertical market(s) through both lead generation and ecommerce channels

  • Closely partner with Vertical Market Manager(s) to:


    • Establish vertical market objectives and prioritize them based on effort to impact analysis

    • Determine vertical campaign topics and timing

    • Define strategic and tactical approaches for those campaigns

    • Estimate expected fiscal impact of those efforts

  • Work with both Creative and System Support teams to execute campaign strategies and tactics including providing “voice of the customer,” guiding messaging, and ensuring a high-level of content quality for all tactics

  • Engage in continual results tracking all the way through the marketing and sales funnel – from early engagement indicators (e.g. Clicks) and top-of-the-sales-funnel indicators (e.g. lead creation, conversion rate) to sale.


    • Based on careful review of results, alter strategies and tactics for optimal return on effort and investment

  • Prepare and maintain omni-channel touchpoints all along the customer’s journey, from sparking initial interest and providing high-quality solution education content all the way through post-purchase support.


    • This includes utilizing state-of-the-art marketing optimization approaches such as search engine marketing and marketing automation (e.g. trigger-based emails, web personalization, account-based marketing)

  • Carefully manage budget and expenditures, providing monthly reports to finance and adjusting spend in alignment with organizational financial needs

  • Partner with other stakeholders – Product Managers, Sales, Customer and Technical Support – to ensure an exceptional customer experience throughout the entire customer journey and unified messaging across all channels

  • Provide visibility to your marketing plans, executions and results to the entire organization, maintaining complete transparency for continual stakeholder alignment

Job Requirements



Qualifications


  • Bachelor’s degree and 6-8 years of relevant experience in marketing, communications, public relations, and/or advertising, or an equivalent combination of education/experience, preferred.

  • Marketing experience in a B2B environment, or advertising agency account service experience with B2B clients, preferred. Digital marketing experience strongly desired.

  • Demonstrated ability to drive revenue growth through both leads generation and ecommerce channels

  • Proven experience planning and executing fully integrated, multi-channel global campaigns, including:


    • Establishing objectives, defining strategies and concepting tactics. Orchestrating tactical executions with creative partners

    • Utilizing digital channels and strategies, including proven experience with marketing automation tools (e.g. Marketo, Pardot, Eloqua, HubSpot, etc). Experience working in SalesForce.com, Google Adwords and Analytics preferred, as well as experience working in a content management system (e.g. Kapost).

    • Daily management and analysis of results data to make effective, data-validated decisions. Experience with business intelligence software (e.g. Domo) preferred.

    • Integrating marketing activity with sales and tracking early engagement activity all the way through the sales funnel to revenue


      • Managing the leads process, including leads qualification and conversion rate monitoring

  • Experience launching new products required. Industrial product experience preferred.

  • Must be able to think critically on messaging and direct a creative team in the execution of that messaging. Must be able to proof and edit copy, as well as effectively review designs and layouts.

  • Budget management experience, including forecasting, tracking expenditures, accruing expenses, processing invoices and negotiating vendor contracts

  • Strong PC skills, including Microsoft Office.

  • Ability to travel up to 10% of the time. Some global travel required.

Desired Characteristics



  • Disciplined approach to business activities. Must have strong organizational and attention to detail skills, as well as the ability to multitask/prioritize seamlessly.

  • Practices strategic, impact-oriented methodologies: Always looking to deliver the greatest impact and return on efforts, in alignment with organizational priorities.

  • Innovative, creative and continually seeking to understand more about the customer and validate those understandings with data.

  • Resourceful, adaptable and collaborative. Is comfortable working autonomously but actively seeks and accepts input from key stakeholders and team members. Maintains composure in stressful situations.

Physical Demands



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



While performing the duties of this job, the employee is occasionally required to reach with hands and arms. The employee is constantly required to sit. The employee may occasionally squat, turn/twist, or reach.  The employee is constantly using hands to: finger, handle, feel or operate objects, and computer keyboards. The employee is occasionally required to walk, stand, climb, balance, stoop, bend, kneel, crouch or crawl, and talk, hear, and smell.



The employee must occasionally lift, carry, push or pull up to 20 pounds.



Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.




Work Environment



The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



The work environment consists of an indoor, work or home office environment with good ventilation, adequate lighting, and low noise levels.



The duties listed in job descriptions are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The purpose of this description is to assist in ADA compliance and is not intended for other purposes such as collective bargaining, or compensation.




Pre-Employment Testing



External hiring into this position is contingent upon the successful completion of a pre-employment drug screen and background check and possible credit history review.



Hach is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.





Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 67,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $18.3B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,200% over 20 years.

At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.