Sr. Director, Global Business Applications - Commercial Operations in Sunnyvale, California at Cepheid

Date Posted: 9/7/2019

Job Snapshot

Job Description

Job ID: CEP004197

About Us

At Cepheid, we are passionate about improving healthcare through faster, more accurate diagnostic tests. With our GeneXpert® System, we’ve taken the most sophisticated molecular technology and packaged it into an automated, easy-to-use format that has quickly become the platform of choice worldwide. From the largest laboratories to small physician offices, our game-changing solution delivers critical answers when clinicians and patients need them most. Through strong molecular biology capabilities and ongoing product innovation, we are focused on developing tests for healthcare-associated infections, sexual health, critical infectious disease, virology, and oncology applications. Come join our vision for a better way and help make life better for us all! For more details, visit us at or follow us on Twitter (@CepheidNews).


Cepheid is recruiting for a Sr. Director, Global Business Applications - Commercial Operations role.  This role will be based in Sunnyvale, CA. 
The Sr. Director, Global Business Applications - Commercial Operations will be the worldwide Commercial organization leader responsible for the business strategy around creation and implementation of (SFDC), SAP, associated analytics platforms, and other Commercial applications. Under direction of the VP, Global Business Operations this individual will lead a geographically diverse team, working with associates to plan and execute related activities, identify resources and responsibilities to ensure on-time delivery of goals, and provide visibility to all stakeholders. This individual will coordinate activities among supporting groups, facilitate communications, and develop, drive, and maintain plans for project deliverables. This role will work in concert with IT, driving systems requirements, and ensuring business needs are fully represented.


  • Serves as the worldwide Commercial organization business leader for all software systems needs, including SFDC, SAP, associated analytics platforms, and other Commercial applications
  • Manages strategic and tactical applications needs and requirements as defined by the business, facilitating revenue growth and deriving system adoption
  • Gathers systems requirements from all stakeholders, and represents these in an overall roadmap; works closely with IT and associated groups to execute specific project phases against the same
  • Effectively partners with regional and global functional leads in IT, Sales, Marketing, Customer Care (Service, Support) and Commercial Ops, and elsewhere as required.
  • Identifies potential bottlenecks or delays in initiatives, defines solutions and drives efforts to ensure deliverables stay on schedule
  • Coordinates resources with appropriate inter-departmental and support staff personnel.
  • Ensures alignment and consistency across regional teams via regular interaction with local business leads
  • Able to independently develop clear and well-defined plans, driving strategy into actions and measurable results.
  • Regularly prepares and presents reports, and updates and analysis in formal meetings with stakeholders and Leadership. 


  • Defines and leads a systems strategy to enable success with Cepheid’s strategic plan and Commercial business priorities
  • Defines scope, goals, and deliverables to meet Commercial needs in collaboration with management and stakeholders
  • Drives global utilization of released tools, ensuring consistent practice in alignment with established standards and requirements
  • Delegate tasks and responsibilities to appropriate resources and track tasks
  • Oversee development of / play a key role in the development of associated documentation including plans, process maps, and business requirements
  • Proactively manage changes in scope, identify potential crises, and devise contingency plans
  • Lead and develop team members and handle all aspects of personnel management

Job Requirements



  • Bachelor’s degree with 14+ years of experience or Master’s/Doctoral degree with 12+ years of experience
  • 4+ years managing people
  • >5 years of experience in leadership roles in SFDC/CRM development, deployment, and administration, ideally in support of Commercial teams
  • >5 years of Sales / Commercial management experience, with national or global responsibilities
  • Direct experience with and SAP
  • Strong negotiation, facilitation, and collaboration skills
  • Articulate, organized, detail-oriented, and possess the ability to multi-task in a dynamic, extremely fast-paced environment
  • Ability to develop and support an attitude of strong and effective teamwork across all departments
  • Cross functional leadership skills to effectively organize teams to produce portfolio deliverables
  • Strong interpersonal, communications, organizational and presentation skills required
  • Formal project management training is a plus
  • Demonstrated success in leading and influencing cross-functional teams

Knowledge and skills: 

  • Excellent cross-functional team leadership and participation skills.
  • >5 years of experience in project management for a technology company
  • Ability to lead, develop, and motivate others, through direct control as well as influence
  • Works well within team & coaches team members, as needed
  • Ability to thrive and flourish in a fast-paced, dynamic, and global environment.
  • Results and goals oriented.
  • Strong problem solving skills, using a data-driven approach
  • Strong verbal and written communications skills
  • Must be able to communicate effectively and confidently with users, team members, and management
  • Ability to deal with ambiguity and fast-developing situations
  • Experience with DBS tools and processes, or with related management systems

Physical requirements/abilities: 

  • Work will involve repetitive arm/wrist motions.
  • Long periods of sitting on planes and in meetings
  • Travel – International and Domestic

The statements in this description represent typical elements, criteria and general work performed.  They are not intended to be an exhaustive list of all responsibilities, duties, and skills for this job.


Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We're innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you'll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.
Danaher is committed to competitive compensation that typically has key components including base salary, variable annual incentive compensation based on personal and company performance, and long-term incentive.