Software Product Marketing Manager in Concord, Ontario at SCIEX

Date Posted: 8/8/2018

Job Snapshot

Job Description

Job ID: SCI002608

About Us

SCIEX – An operating company within Danaher’s Life Sciences platform

SCIEX helps to improve the world we live in by enabling scientists and laboratory analysts to find answers to the complex analytical challenges they face. Our leadership in LC-MS and CE-MS have made us a trusted partner globally to those who are focused on basic research, drug discovery, food and environmental testing, forensic toxicology, clinical research and diagnostics. With over 40 years of innovation, we continue to redefine what is achievable in routine and complex analysis.

We are seeking smart, team-oriented people who have purpose and are committed to helping us deliver Answers for Science. Knowledge for Life. ™ Our global team, located on every continent, is our greatest strength, bringing diverse perspectives and breakthrough thinking. With the power of the Danaher Business System behind us, it’s our people who have made us the industry leader. Come join our winning team. Visit us at

Sciex offers a broad array of comprehensive, competitive benefit programs that add value to associates' and their families' lives. 

Sciex is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

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This role is a product manager opportunity that will be responsible for the LC-MS software platform product portfolio. This software product manager establishes clear business justifications for these software products, represents the voice of customers and sales to prioritize product requirements, manage product lifecycle, define value propositions and ensure quality products that meet customer needs are delivered.   A strong understanding of software product management is required.  Knowledge of mass spectrometry and/or related analytical technology in the life science industries is preferred.  This role will require significant collaboration with R&D, Sales and Marketing, as well as other Business unit functions within SCIEX.  The Software Platform Product Manager is also a central figure in coordinating the development roadmaps of all SCIEX’ products supported by software.  Communicating clearly and managing a multitude of stakeholders will be a daily function of this role. The candidate will need to be able to work in a fast-paced environment in a lean organization and must be willing to roll up their sleeves to ensure the job gets completed. 
Main position objectives
  • Take ownership and drive decisions for planning future releases of SCIEX OS and Analyst as well as other products.
  • Work cross-functionally with R&D, Service Sales and Marketing, as well as other Business units to support the execution of projects and manage the existing portfolio of products 
  • Drive innovation in the software platforms and protect software value for customers in the face of aggressive release timelines to meet overall business goals 
  • Manage product development road map for the software platform products to ensure portfolio alignment and meet the needs of the LC/MS markets
  • Interact with key internal and external customers globally to understand problems, obtain feedback on new and existing products, and identify solutions
  • Conduct market research to identify opportunities for current and future products
  • Summarize customer input to deliver to product development team and identify user and buyer personas, user needs, and product roadmap
  • Provide leadership and direction for all internal associates and external partners responsible for the project to ensure projects are successfully completed on time and consistent with organizational goals
  • Manage key aspects of product commercialization to ensure success in meeting revenue goals
  • Manage process of product release and launch
  • Organize and drive activities cross functionally related to global product launch, including developing positioning, sales training, pricing and collateral development to ensure product launch execution
  • Determine if sales training and tools are adequate and complete post launch, and drive activities to fill any remaining gaps
  • Own the positioning of the software platforms 
  • Develop Business Plans and achieve organizational alignment for future products
  • Estimate market size, segmentation and target market definition to drive a long-term product roadmap for both new and existing products, globally
  • Evaluate business opportunities in terms of return on investment
  • Manage updates to product roadmap considering priorities, resources, and competitive landscape
  • Present business cases to VPs and President for new product development
  • Monitor business and ensure tactical execution is on track to meet revenue, profitability and strategic goals
  • Monitor financial performance of the software platforms (revenue, profitability and unit price) both at and after market
  • Establish measures for financial performance and develop countermeasures when performance target is not metManage customer, client, and support function expectations of software platforms
  • Manage full product life cycle including product end-of-life (EOL) in alignment with business needs

Job Requirements


  • Minimum of Bachelor’s Degree in a Science, Marketing, Business Administration or related field; Master’s degree a strong plus
  • with a minimum of 3 years of relevant software experience
  • Demonstrated intimate knowledge of software development process or similar experience preferred
  • Knowledge of Mass Spectrometry or related analytical technology strongly preferred
  • Ability to perform exceptionally in fast paced, performance oriented environment
  • Experience working in a global environment 
  • Experienced influencer capable of managing large teams without direct management responsibilities
  • Proven ability to influence decisions across all levels of an organization, including executive level
  • Strong time management and organizational skills.  Ability to multitask and manage competing priorities and changing business
  • needs.
  • Strong interpersonal and negotiation skills, with a high degree of self-motivation and ability to work independently and through
  • effective lateral influencing
  • Strong process orientation, problem solving and troubleshooting skills and a firm commitment to quality 
  • Executive presence and interaction skills
  • Strong analytical capabilities

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 67,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $18.3B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,200% over 20 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.