Senior Representative Account/Direct Sales in Statewide Missouri at Beckman Coulter Diagnostics

Date Posted: 4/2/2018

Job Snapshot

Job Description

Job ID: BEC009423

About Us

At Beckman Coulter, we are dedicated to advancing and optimizing the laboratory. For more than 80 years, we have been a trusted partner for laboratory professionals, helping to advance scientific research and patient care. We do challenging work on a global scale, and are invested in growing our associates’ careers. We embrace continuous improvement, and are passionate about moving science and healthcare forward.

We have a vital role at Beckman Coulter: our focus on innovation, reliability and efficiency has led us to become the partner of choice for clinical, research and industrial customers all over the world.

Beckman Coulter is a Danaher company, operating in two industries: Diagnostics and Life Sciences. 


Do you have a passion for continuous process improvement? Are you curious and data-driven? Do you want to have a direct impact on patient care and improved outcomes? Then your next professional opportunity is here at Beckman Coulter. Our mission is to “advance health care for every person” and we work toward that goal every day.  As a Process Consultant, you will work directly with clinical laboratory staff and lab leadership to provide expert, data-driven analysis of current clinical lab processes and operations in order to recommend laboratory testing solutions that create flow, improve operations and ultimately positively impact patient care. Read on for more details. 

Position Summary
Candidate manages laboratory process evaluations and reviews at Beckman Coulter customer sites in close collaboration with local sales teams and other principal sales leads, as directed by National Sales leadership.  Work will vary from regional to national assignments based on demand, individual competencies and business priorities. Candidate will work with North America Commercial Organization sales leadership to identify target customers for process improvement implementation and reference site development.  Responsible for conducting onsite evaluations of the customer’s total laboratory operation, including but not limited to accessioning through charting of results. Once evaluations are complete, the successful candidate will be responsible for presenting product and non-product improvement recommendations to customer leadership. Finally, provide support (coaching and mentoring) to customers as they begin their continuous improvement journey, using the Danaher Business System and associated tools. The successful candidate for this role will work remotely as part of a national team and travel to customer sites as required.
Essential duties and responsibilities
  • Collecting, gathering, parsing and analyzing system and automation performance data using excel analytics
  • Identifying process improvement opportunities in the pre-analytical sample processing area and in post-analytical sample and result management 
  • Make recommendations that will result in improved laboratory performance. Recommendations will focus on adoption and implementation of BCI technology as well as process changes to streamline workflow.  
  • Creating customer facing outputs or deliverables in the form of presentations and/or written reports
  • Facilitating various continuous improvement events at the customer site to help them meet predetermined goals
  • Working with customers to establish clear expectations and metrics for performance if recommendations are adopted
  • Developing and nurturing relationships with key customers through identification and implementation of best practices, ensuring delivery of promised outcomes after implementation of new Beckman Coulter solutions as well as through supporting growth and optimization of operations throughout the length of the customer-manufacturer relationship

Job Requirements


Demonstrated competencies in areas of process analysis, laboratory operations, data management and analytics, laboratory automation, system integration and implementation are strongly desired.
 Candidate will have experience and comfort with the following:
  • Excellent customer-facing presence and work skills 
  • Use of Excel as an analytics platform for large data sets collected during customer visits
  • Use of PowerPoint to create presentations and other customer-facing deliverables
  • Tools for advanced process analysis – Lean / Six Sigma training; Black Belt preferred but training is available for the right candidate
  • Experience with Computer-Aided Design (CAD) or other building design programs 
  • System thinking to enable laboratories to significantly improve performance
  • Working in a hospital /commercial laboratory environment
  • Presentations to senior staff / executives
  • Passion for their work and for improving healthcare outcomes
  • Familiarity and understanding of Beckman Coulter systems, automation and IT products, as well as of the Danaher Business System is highly desirable 
  • 10+ years in a laboratory environment with progression in responsibilities from technologist role to management position is highly desirable
  • Experience as a facilitator of process improvement events within or outside of the laboratory setting is preferred
Education / Experience
  •  A minimum of a Bachelor’s degree is required. Degrees related to Clinical Lab Science, BioMedical Engineering, or other engineering/healthcare related field is preferred. 
  • 5+ years of experience working in a laboratory environment or selling into a clinical laboratory

Position requires willingness and ability to travel from 50% up to 75% of the time in North America for on-site work with clinical laboratory clients.

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 62,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $16.9B in revenue last year. We are ranked #133 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,300% over 20 years.

At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.