Sales Operations Specialist in London, Ontario at Trojan Technologies

Date Posted: 8/27/2019

Job Snapshot

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Job Description

Job ID: TRO000867

About Us

The Trojan Technologies group of businesses offers products under the brands Aquafine, Salsnes Filter, Trojan Marinex, TrojanUV and VIQUA. Applications and markets served include municipal wastewater, drinking water, environmental contaminant treatment; ballast water treatment; residential water treatment; ultra-purification of water used in food and beverage manufacturing, pharmaceutical processing and semiconductor applications; filtration and solids separation.
Trojan Technologies enables customers to meet their water quality objectives by providing eco-efficient solutions that reduce and recover costs, energy, resources and space. Collaboratively solving problems with our customers, we deliver low-risk innovative technologies that offer sustainable, effective results. We ensure greater water confidence and environmental stewardship for people, industries and municipalities, improving the lives of over one billion people globally.



As a Sales Operations Specialist, you will work to drive sales by maintaining, analyzing, and disseminating data that tracks performance, creates improvement opportunities, and identifies opportunities for the sales team. You will also conduct data analysis that will be used to inform strategic decisions by stakeholders from across the company. This includes reporting, support case management, process documentation, sales process optimization, partner program tools and CRM ( design and maintenance.

The Sales Operations Specialist is responsible for the overall productivity and effectiveness of the assigned sales organization providing quantitative and qualitative data to make decisions that can significantly impact day to day sales operations.

Reporting to the Sales Operation Manager, the Sales Operations Specialist also works closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organization.

  • Maximum Sales Performance
  • Ensures Pipeline accuracy in CRM across products and territories
  • Coordinates training delivery to sales, sales management, and sales support personnel in the sales organization supported. 
  • Works with the Sales, Business Unit and Marketing to define KPIs and data points to be captured 
  • Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts. As needed, coordinates planning activities with other functions and stakeholders within the organization. 
  • Manages Partner Portal solution: support, team training & maintenance 
  • Proactively identifies opportunities for sales process improvement. Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement. 
  • Assists sales management in understanding process bottlenecks and inconsistencies. Facilitates an organization of continuous process improvement. 
  • Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization. Recommends revisions to existing reports or assists in the development of new reporting tools and dashboards as needed. 
  • Implements enabling technologies, including CRM, to field sales teams. Monitors the assigned sales organization’s compliance with required standards for maintaining CRM data. Works closely with sales management to optimize the effectiveness of the company’s technology investments. 
  • Supports the consistent implementation of company initiatives. 
  • Builds peer support and strong internal-company relationships with other key management personnel. 
  • Act as a liaison/partner between the Sales Team and other internal customers. 
  • Uses unfiltered customer feedback to make improvements in process, products and services. (Drives Innovation and Growth)
  • Takes actions and makes decisions that support the DBS culture. (Leads through DBS)
  • Consistently drives high quality, on-time results. (Leads through DBS)
  • Engaged in daily work and takes initiative to practice and apply new skills to continuously improve performance.  (Builds People, Teams & Organizations)
  • Brings energy and purpose to the workplace every day. (Builds People, Teams & Organizations)
  • Behaves in ways that are aligned with the Danaher Standards of Conduct.  (Acts with Integrity)

Job Requirements


  • Preferred post-secondary schooling in Engineering, Business or related fields 
  • Previous experience in sales operations is an asset. 
  • Advanced Excel user is an asset.
  • Experience working with CRM Systems (preferably on a daily basis is required. 
  • Good data analysis skills and an astute understanding of business processes. 
  • Ability to multitask and prioritize to drive multiple complex tasks simultaneously; as well as specific experience in the following: interacting in a multi-cultural and multi-national corporate environment; communicating with technical personnel and senior business decision makers at their organizations; defining and establishing processes to ensure smooth operations and success; and working in a fast-paced, rapidly evolving organization with a changeable product roadmap.   
  • Confident self-starter that can work independently and take action with a focus on continuous improvement is required
  • Detail oriented with ability to recognize “big picture” issues is required

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We're innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you'll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.
Danaher is committed to competitive compensation that typically has key components including base salary, variable annual incentive compensation based on personal and company performance, and long-term incentive.