Professional Service Representative in Sioux Falls, South Dakota at Nobel Biocare

Date Posted: 2/2/2018

Job Snapshot

Job Description

Job ID: NOB001919

About Us

Nobel Biocare is a world leader in the field of innovative implant-based dental restorations – from single-tooth to fully edentulous indications. Nobel Biocare offers you a great place to work by giving you the opportunity to grow and be recognized for your effort and achievements.


Job Summary:
The Purpose of the Professional Service Representative is to organize, manage and deliver relationship activities that will increase the overall sales goals for the Territory Manager. The focus will be to optimize the sales process in a team role, providing technical and practice development support for a specific assigned territory.  

General Responsibilities:
  • Maintain ideal customer account relationships.
  • Provide technical support to customers.
  • Gather, document and report Restorative practice data.
  • Identify and maintain top 5 surgeon accounts.
  • Know top 10 referring practices for surgeon customers.
  • Provide, review and deliver supportive technical/Patient Ed literature.
  • Acknowledge and understand partnership levels.
  • Assess practice needs for appropriate perk offering opportunities.
  • Identify sales opportunities for Territory Manager.
  • Communicate with surgeon customer implant coordinator regarding restorative practice field support and case experience.
  • Organize and attend point of sale presence at local study club events.
  • Present team “lunch and learn” topics: patient education, creating value and technical reviews.
  • Maintain, retain and recruit client customers.
  • Present and utilize NobelProcera solutions with referring restorative partners.  Be liaison for case referrals with Nobel partner laboratories
  • Daily appointments including prosthetic support, surgical in-service, chair side support and NobelGuide support and demonstrations.
  • Cold-calling in an area that is geographically convenient to the area where the support appointments.  Cold-calling functions include a determination of educational needs and appropriate course brochures for clients as well as NobelProcera literature to be left behind.
  • Complete daily call reports and send to Territory Manager to communicate the activity within their territory.  

Job Requirements


  • A minimum of 2 years of experience working in a dental office and/or as a dental assistant with experience at chair side preferably in the medical device field.
  • Minimum of 1 – 3 years sales experience in sales and cold calling or clinical dental experience.
  • Education Requirements:
  • Equivalent educational level: Undergraduate degree in business or marketing preferred.
  • Knowledge/Skill Requirements:
  • Self-motivated individual who exhibits sense of urgency in all sales and service related activity.
  • Demonstrated ability to build and nurture relationships and work effectively with other company business units.
  • Chair side experience
  • Strong communication skills
  • Strong verbal and written communication and interpersonal skills. 
  • Basic to intermediate computer skills.

Nobel Biocare is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We maintain a drug-free workplace and perform pre-employment substance abuse testing.



Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and industrial solutions. Our globally diverse team of 59,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #144 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 2,000% over 20 years.

At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.


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