Product Specialist Enfocus in Ghent, Belgium at Esko

Date Posted: 6/27/2018

Job Snapshot

Job Description

Job ID: ESK002783

About Us

Esko is the worldwide market leader with software for packaging buyers, designers and manufacturers and hardware products for the packaging, label, sign and display industries. With Headquarters in Gent - Belgium, Esko employs around 1,500 people worldwide. Its global sales and support organization covers Europe, the Americas, Asia/Pacific and Japan. In our factory we produce high-quality cutting tables, which offer an all-round cutting solution for any application: from sign making, display production, sample making and short to medium rum corrugated production.


Enfocus is a subsidiary company within Esko, developing software for the commercial print industry (not packaging). Eg for publicity materials. Enfocus develops software that does automatic checks on PDF files which contain designs to be printed. The software eg checks the positioning of images, texts, … whether it is technically aligned with the standards to have a decent and qualitative print out.



Description

As a product specialist you will provide:



- technical support not only to the distribution channel but also to customers, consultants and industry experts. This includes analyzing problems, determining the most suitable solution, and communicating this through email and/or by phone.



- services such as assisting customers with activating their products, analysing software problems, and on limited occasions, host short training sessions to the sales channel and help them demonstrating our products and enable them to offer first line support to their customers.

Job Requirements



Qualifications

Do you have?



- a degree in computer science, and experience with databases (MySQL,...) or scripting (JavaScript, VBScript, Apple Script).


- 2 years of experience providing technical support to end-users is an asset.
- preferably you have knowledge of Enfocus products and the industries Enfocus serves.
- at least an basic software knowledge of the Adobe CS/CC products (especially Acrobat, InDesign, Illustrator, Photoshop).
- technical computer knowledge (hardware and networking) is an asset.



Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 67,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $18.3B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,200% over 20 years.

At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.