Information Systems Support Specialist in Santiago, Chile at ChemTreat

Date Posted: 5/23/2018

Job Snapshot

Job Description

Job ID: CHE001640

About Us

Equal Opportunity / ADA



ChemTreat, Inc. is an Equal Opportunity
Employer. We evaluate qualified applicants without regard to race, color,
national origin, religion, gender, age, marital status, disability, veteran
status, sexual orientation, gender identity, or any other characteristic
protected by law. 





Description

General Description:



Chemtreat is looking for the right
individual to step into our fast-paced, challenging environment as our Systems
Administrator. You’ll be working to maintain the stability of the environment
while also moving the company forward through innovation and technology. You’ll
be part of a talented IT team working to bring innovative solutions to drive
the top and bottom lines of our business. If you are smart, motivated, customer
centric, excited about new challenges and eager to learn we can’t wait to hear
from you.





Essential Functions and
Responsibilities:




•        
Ensure compliance with
corporate IT and local policies.




•        
Troubleshoot hardware/software
issues for network and voice infrastructure in a 10+ site, 2000+ user
environment that spans 8+ countries.




•        
Provide escalated support to
network, voice, server and client issues.




•        
Troubleshoot hardware/software
issues for client and server applications.




•        
Take ownership of escalated
tickets from our helpdesk and Desktop Systems Specialist.




•        
Work directly with users as
needed via phone, email, and in person to identify root causes of reoccurring
issues.




•        
Maintain compliance of all
systems through daily health checks and scheduled testing processes.




•        
Keep client applications on
current versions through research, testing and deployment.




•        
Manage the antivirus solution
for client systems, including keeping endpoints in compliance.




•        
Research and Development for
new technologies to enhance the user experience.




•        
Participate in an On-Call
rotation where when on-call, responsible for responding to system outage alerts
24/7.




•        
Own and Manage Client, Network,
and or Server projects as assigned from the Network and Server Operations
Manager.




•        
Maintain attention to detail to
ensure accuracy and completeness of all work.




•        
Keep tickets and projects
updated through the approved ticket tracking application.




•        
Create and keep updated
thorough documentation as it relates to any of the above.



 



Other Responsibilities:



Other duties as required


Job Requirements



Qualifications

Relevant Experience:


       
Minimum 5+ years experience working in an I.T. support
role in a Windows Active Directory Domain environment.


•        
Ability to communicate both
written and verbally in English and Spanish is required.


       
Experience working inside of a ticket and/or project
tracking system. (Altiris, Footprints, Track-It, ServiceDesk, etc…)


       
Working knowledge of Server operating systems - such as
Windows 2008, 2012 and 2016.  PC
operating systems such as Windows 7, 8 and 10.


       
Knowledge of various Windows Server Roles


       
Solid understanding of Group Policies


       
Solid understanding of Active Directory


•        
Working knowledge managing
and/or supporting LAN/WAN network infrastructures.


•        
Experience managing and/or
supporting VoIP Systems.


       
Experience using a software deployment and/or OS
Deployment tool. (GPO, SCCM, Kaseya, Kace, Altiris, Ghost, Login Scripts, WDS,
etc…)


       
Experience creating technical documentation.


       
Working knowledge of networking standards, topologies,
hardware and protocols.


       
Passion for technology and a desire to advance your
career is a Requirement!


       
Scripting experience is a Plus!


       
SQL query writing experience is a Plus! 






Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 62,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $16.9B in revenue last year. We are ranked #133 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,300% over 20 years.

At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.