Global Infrastructure - Country Manager-Beijing/Shanghai in Nationwide China at Pall

Date Posted: 9/23/2019

Job Snapshot

Job Description

Job ID: PAL003858

About Us

Find what drives you on a team with a 70+ year history of being recognized for discovery, determination, and innovation.   As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers protect people. Our portfolio is broad, so if your interests lie along the spectrum of Life Sciences to Industrial, you’ll find a rewarding role here.  Our career opportunities are as diverse as our products and they are all focused on creating better lives and a better planet.  At Pall, we believe that innovation is our legacy, our privilege, and our destiny. If that resonates with you, join us! 



Description

  • People and technical leadership to Client Technology Analyst team in China.

  • Enable IT strategy and business-IT alignment with regional and global teams.

  • Incident and request service fulfillment, SLA escalation and critical service incident management.

  • Perform root cause analysis and performance reports as required.

  • Project management and contribution on global and regional project execution.

  • Asset management for hardware, software and equipment.

  • IT product/vendor sourcing and procurement management.

  • IT asset inventory and audit.

  • Oversee execution of IT processes and periodic review for improvement.

  • Develop documentation for IT systems, procedure and user guide.

  • Develop a working knowledge of department specific applications.

  • Identify opportunities and recommend solutions for improving service, efficiency and effectiveness.

  • Provide user and administrative support for desktop and local server systems.

  • Provide technical guidance to users and management for desktop support and local server systems.

  • Participate in projects or teams and directed by the Manager

  • Assist Manger in development of desktop support and local server systems strategy consistent with corporate infrastructure.

  • Perform maintenance and troubleshooting of all relevant hardware and software.

  • Support local manufacturing systems and engineering tool.

  • Develop and maintain appropriate desktop and server related procedures and ensure these procedures are enforced.

  • Develop & maintain appropriate disaster recovery procedures.

  • Provide project management for implementations and role-outs.

  • Provide Manager with equipment projections and assist with purchasing.

  • Oversee daily backup procedures are executed and audited as defined by technical leads.

  • Identify opportunities and recommend solutions for improving service, efficiency and effectiveness.

  • Procurement and vendor management.

  • Management of support and maintenance contracts.

  • Consultancy sourcing and management.

  • Perform system analysis and utilization reports as required.

  • Manage billing and administration across all areas of responsibility.

  • Supervise and provide guidance to other members of the support team and accept responsibility for the team workload.

  • Perform regular performance reviews of local support team, provide updates for manager and initiate/participate in any corrective action.

Job Requirements



Qualifications

  • Good written and verbal communication skills.

  • Good working attitude and aptitude to learn new skills and technologies

  • Good communication skills and ability to interact with all levels of personnel

  • Good written and verbal communication skill in both Chinese and English languages

  • Excellent judgement and strong analytical skills as well as follow-up and organisational skills.

  • Excellent knowledge of PC hardware and associated peripherals.

  • Excellent knowledge of network hardware and management tools.

  • Excellent knowledge of network operating systems and applications.

  • Excellent knowledge of Microsoft O/S, Server and Desktop

  • Excellent knowledge of Active Directory, DNS, DHCP & TCP/IP.

  • Ability to work under pressure and performance driven.

  • Ability to work as part of a team.

  • Service oriented and committed to provide good service quality.

  • Demonstrated ability to manage multiple, parallel projects.

  • Staff / Team management skill.

  • Strong mentoring skills.

  • Budgeting.

  • Delegation.

  • Risk assessment.

  • Basic User & Security Group Active Directory administration.

  • 5 years experience of supervision in a desktop support environment.

  • 5 years experience of network applications / operating systems / hardware.

  • 5 years experience implementing and maintaining Windows based application servers.

  • 5 years experience of project management in Infrastructure and network implementation.



Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We're innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you'll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.
Danaher is committed to competitive compensation that typically has key components including base salary, variable annual incentive compensation based on personal and company performance, and long-term incentive.