General Manager, GCH in Shanghai, China at Esko

Date Posted: 6/6/2019

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Job Description

Job ID: ESK003398

About Us

Esko is the worldwide market leader with software for packaging buyers, designers and manufacturers and hardware products for the packaging, label, sign and display industries. With Headquarters in Gent - Belgium, Esko employs around 1,500 people worldwide. Its global sales and support organization covers Europe, the Americas, Asia/Pacific and Japan.In our factory we produce high-quality cutting tables, which offer an all-round cuttion solution for any application: from sign making, display production, sample making and short to medion rum corrugated production.


Main responsibilities and key activities:



o     Leads & motivates sales team in taking proactive steps to meet or exceed overall sales & margin targets through a systematic methodology of creating sales funnels, following up on leads and eventual realization

o     Formulates strategic sales & marketing strategies for assigned territories or products to drive revenue and margin growth in response to corporate directives in expanding the vast emerging market potential of GCH

o     Develops appropriate relationships with strategic partners to capitalize and leverage on commercial opportunities

o     Ensures accuracy of sales forecasting through weekly reviews & updates of prospects with sales teams

o     Shortens selling cycles and eradicates irregular sales cycles throughout the year

o     Monitors & controls selling activities, order developments, pricing strategies, payments and discounts in line with given objectives and targets

o     Motivates and drives the sales and marketing teams to effectively use CRM and optimize the value of the tool to align sales & marketing processes and increase sales productivity & efficiency

o     Identifies & recommends appropriate marketing events & road shows to capitalize on business opportunities.  Thereafter, ensures sales leads are properly followed up by sales team

o     Instills a sales & service  culture by supporting the execution of activities to drive maximum revenue & customer satisfaction


Customer Service Operations

o     Leads & motivates customer service team in taking proactive steps to meet or exceed customer satisfaction levels

o     Oversees the management of service operations and process/performance improvements so as to synergize with other aspects of sales & logistics fulfillment

o     Ensures sustainable and improved service maintenance (HW & SW) revenue through coordinated maintenance programs  & ensures upgrades, maintenance renewals, etc. are effectively implemented and managed



o     Brings synergy to the various businesses within the entity, communicates the corporate strategy & values to the organization & ensures successful implementation

o     Formulates business plans, defines business objectives & financial targets & implements them in alignment with corporate objectives.  Devises appropriate strategies & ensures regular reviews of these objectives with direct reports

o     Monitors & evaluates financial performance against budget & business plan & undertakes overall responsibility for variances

o     Prepares appropriate management reports & provides valuable input for important decision making 

o     Provides effective leadership in all aspects of sales & operational efficiency, ensuring proper levels of supervision, compliance, management & monitoring are in place to meet approved commitments, and that all aspects of resources are planned & used optimally & productively

o     Stimulates & motivates direct reports and employees to attain performance goals & job satisfaction

o     Drives business change across multiple functions

o     Identifies key training and development needs of employees with ability to spot talent and nurture the development of high potential employees. Conversely, takes pro-active action in improving poor performers or replacing them after a period of evaluation

o     Ability to create a culture of continuous learning, strong work ethics culture, with respect for healthy work life balance

Job Requirements


Qualifications and professional knowledge:

o    Degree in related disciplines (e.g. Engineering, Sales/Marketing, Business Admin, IT) and an MBA

o    Approximately 15 years’ sales & management experience, with at least 8 years in a senior general management capacity

o    Must have proven commercial business acumen in the Software or Industrial services sector serving B2B customers.  Familiarity with the packaging / digital printing industry is highly advantageous

o    Sound understanding of finance fundamentals with previous experience of P&L responsibility

o    Must have managed a team of sales personnel in previous roles

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We're innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you'll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.
Danaher is committed to competitive compensation that typically has key components including base salary, variable annual incentive compensation based on personal and company performance, and long-term incentive.


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