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Front liner Service- Delhi in Nationwide India at Videojet

Date Posted: 11/30/2018

Job Snapshot

Job Description

Job ID: VID004786

About Us

Videojet Technologies, Inc. is the global leader in the manufacturing of coding, printing and marking products. This high technology product prints variable information, such as expiration dates on grocery products, packaged goods, pharmaceuticals or catalogues. As the market share leader, we have operations in over 30 countries with 2600 employees worldwide. A wholly owned subsidiary of Danaher Corporation (, Videojet is the core of the $800 million Product Identification Platform. We offer an entrepreneurial environment that is team-centered, customer-driven, quality-focused and growth-oriented, guided by the phenomenally successful Danaher Business System. Working at Videojet, gives you access to a robust career development process and challenging, “stretch” opportunities.


We are currently seeking “Front Liner Service” to join our team in below mentioned location-

1) Delhi

Position Purpose: This position will be responsible for the service and maintenance of the Videojet machines installed at the customer locations.

Primary Responsibilities:
• Attend breakdown calls in the region
• Raise request for parts and close transaction under Warranty, CAMP or Chargeable
• Completing Installation of equipment’s on site
• Completing Preventive Maintenance as per schedule
• Promotion of Service Contract & consumables
• Demonstration of products to customers
• Imparts training to the customer 
• Update service report in Oracle
• Identifying potential parts requirement and get quote submitted and collect Purchase Order
• Identifying potential equipment requirements and generate Service Leads for sales team

Key Competencies
• Technical Skills– To have an in-depth understanding of the company products and their compatibility; to be able to foresee technical issues, and generate solutions
• Decision-making and coordination with other departments- To solve technical issues, and interact with key stakeholders for problem-solving
• Analytical skills and communication skills- Ability to analyze technical problems and provide solutions

Job Requirements


Knowledge, Skills 

• Education – Diploma / Engineering.
• Work experience - Minimum of 2 years of field service experience in an Indian or a multi-national company offering technical products
• Should be familiar with Local language
• Must have good communication skills & proficiency in English

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 67,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $18.3B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,200% over 20 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.


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