Front liner Service- Cochin in Cochin, India at Videojet

Date Posted: 2/1/2018

Job Snapshot

Job Description

Job ID: VID003579

About Us

Videojet Technologies (a Danaher company) is the leading provider of product and case coding solutions to a wide range of industries including food, beverage, pharmaceutical, personal care, electronics, chemical, and aerospace. Our Uptime Peace of Mind® brand promise means Videojet listens to our customers’ needs and provides the right equipment, supplies and software combined for reliable performance. As the global coding and marking leader, Videojet has more than 275,000 units installed worldwide, coding on 20 billion products a year. Videojet’s full printer and supplies portfolio includes continuous ink jet, laser, thermal transfer, drop-on-demand ink jet and thermal inkjet printers and print and apply labelers.
Why Videojet? 
• Videojet is a global organization of more than 3,200 professionals, dedicated to serving our customers through teamwork, cooperation, innovation and the continuous pursuit of excellence in all business.
• We offer a wide range of exciting career opportunities for those who seek a challenging, fast-paced, results-oriented environment where personal contributions are recognized and rewarded.
• As part of the Danaher team, you'll learn and become highly skilled in the powerful Danaher Business System. You'll have the opportunity to work with a premier management team that takes the professional development of Videojet and Danaher associates very seriously. You'll find that Danaher's broad range of products and services makes it possible for us to offer a variety of meaningful, challenging career opportunities working in our diverse business groups.

Videojet Technologies Inc is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
Come join our winning team!



We are currently seeking a “Front Liner Service” to join our team in below mentioned locations

- Cochin

Position Purpose:

The job involves:
• Attending service calls; once the call is over, update service report in Oracle      
• Raise request for parts and close transaction under Warranty, CAMP or Chargeable  
• Completing Installation of equipment’s on site 
• Completing Preventive Maintenance as per schedule    
• Promotion of Service Contract & consumables     
• Demonstration of products to customers      
• Imparts training to the customer   
• Identifying potential parts requirement and get quote submitted and collect PO   
• Identifying potential equipment requirements and generate Service Leads for sales team

Key Competencies
Technical Skills– To have an in-depth understanding of the company products and their compatibility; to be able to foresee technical issues, and generate solutions
Decision-making and liasoning with other departments- To solve technical issues, and interact with key stakeholders for problem-solving
Analytical skills and communication skills- Ability to analyze technical problems and provide solutions

Job Requirements


Knowledge, Skills 

• Education – Diploma / Engineering.
• Work experience - Minimum of 2 years of field service experience in an Indian or a multi-national company offering technical products
• Should be familiar with Local language
• Must have good communication skills & proficiency in English

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including health care, environment and industrial. With more than 20 operating companies, Danaher’s globally diverse team of over 62,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $16.9B in revenue last year. We are ranked #133 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 2,000% over 20 years. At Danaher, you can build a career in a way no other company can duplicate. 

Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast‐paced, results‐oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. 

Danaher’s Product Identification Platform is comprised of Videojet, Pantone, Esko, X-Rite, Foba, Linx, Laetus and AVT, a group of technology companies dedicated to helping customers give products unique identities. Through innovative software and hardware solutions for marking and coding, color selection and communication, packaging development, management and production, and track and trace, the Product Identification companies are simplifying the packaging value chain for 90% of products produced around the world. 


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