Field Technical Service Manager-Radiometer in Mumbai, India at Radiometer

Date Posted: 10/30/2019

Job Snapshot

Job Description

Job ID: RAD001951

About Us

At Radiometer, our mission is to help caregivers make diagnostic decisions that save lives. To provide caregivers the insight and confidence that help them arrive at the right diagnostic decisions – decisions that in the end help save lives.
On a yearly basis millions of lives are touched by the information our solutions provide and that’s a fact, we take very seriously; the more critical the setting, the greater the requirements are and that’s why we’ve made it our vision to improve global healthcare with reliable, fast and easy patient diagnoses.
Want to know more about our mission and vision? Click on the link: Link of YouTube video
Our people
At Radiometer, we acknowledge that the information our products provide is often the difference between life and death; an acknowledgement that drives and unites us as a company. From biotech and software specialists to financial controllers and engineers, all 3200 colleagues are committed and dedicated to help realize life’s potential.

If you aspire to be part of a purpose, performance and values driven organization whose mission and vision guide every action, we are eager to hear from you.

Radiometer offers a broad array of comprehensive, competitive benefit programs that add value to associates' and their families' lives. 

Radiometer is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Join our winning team and Follow us on LinkedIn!


Location: Mumbai/ Chennai

Role Objectives:

1. Formulation and implementation of a service strategy and organizational capability that provides a vision and forward direction for service management.
2. Take responsibility for managing and growing a sustainable and profitable technical services practice aligned to the strategy of the overall business and,
3. Provide guidance on leveraging service management capabilities to effectively deliver value to customers and illustrate growth for organization.

Main Responsibilities:

1.Lead a team of 20+ service associates across India.
2. Improve uptime of instruments & create service as a value differential in the competitive landscape.
3. P&L owner for Service Vertical and ability to create model of revenue of service in lease business model.
4.Own an installed base of more than 2000+ instruments with complete service record and seamless documentation.
5.Be part of business performance reviews of team members.
6. Leverage technology to pave the way for predictive maintenance of instruments.

Job Requirements


Must have competency/skill:

1. Work Exposure : Minimum 10 years
2. Basic Education: BE (Electronic), BE (Biomedical), BE (Instrumentation) with advanced Qualification or Certification: PGDBM, MBA in Supply Chain & Operations.
3. Six Sigma (preferred)
4. Evidence of proactive business leadership capabilities and competence as a manager that can successfully manage a business unit, profit and loss and lead a team of people

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We're innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you'll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.
Danaher is committed to competitive compensation that typically has key components including base salary, variable annual incentive compensation based on personal and company performance, and long-term incentive.


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