Field Service Technician - Colombia in Nationwide Colombia at Hach

Date Posted: 9/17/2019

Job Snapshot

Job Description

Job ID: HAC007173

About Us

Hach is a world leader in the manufacture and distribution of analytical instruments, test kits and reagents for testing the quality of water, aqueous solutions and air. Our products are designed specifically for quality, accuracy, and simplicity. Strengthened by our sister companies in the environmental industry worldwide, our goal for the future is to continue to provide customers with reliable instrumentation, accurately prepared reagents, proven methods, simplified procedures and outstanding technical support. We offer an environment that is team-centered, customer-driven, quality-focused, and growth-oriented. Working at Hach will provide you the opportunity for robust career development.

OUR MISSION: Ensuring water quality for people around the world.
OUR VISION: We make water analysis better – faster, simpler, greener and more informative – via unsurpassed customer partnerships, the most knowledgeable experts, and reliable, easy-to-use solutions.


Danaher`s Water Quality Business is a global leader in water quality analysis and treatment, providing instrumentation and disinfection systems to help analyze and manage the quality of ultra-pure water, portable water, wastewater, groundwater and ocean water in residential, commercial, industrial, and natural resource applications. Our water quality business provides products under a variety of brands, including HACH, ChemTreat, and Trojan Technologies.


The Field Service Technician is a field-based, customerfacing role that primarily installs, services and maintains process and laboratory instrumentation at customer sites and at Hach Colombia location.
• Using established company guidelines performs onsite start-up, preventive maintenance, routine repair, calibration/verification of instrumentation and instalation.
• Serves as customer contact for technical and  service related problems.
• Instructs customer in proper preventive maintenance and  operation of equipment.
• Submit prompt, accurate service reports that affect billing,  inventory, instrument history, and instrument failure.
• Follows safe work practices according to company policy.
• Involves the supervisor or product expert with challenging/ complex problems.
• Identifies service and instrumentation opportunities and  escalates that information to the appropriate sales channel.
• Work with and take direction from Division Service  Manager/dispatch team to efficiently execute all required  service and additional activities.
• Maintain accurate records and efficient usage of replacement parts inventory.
• Frequent travel.
• Mandatory overtime as business needs dictate; flexible  scheduling required to meet customer demands.

Job Requirements


• Instrumentation Technician or Engineer

• Experience on  instrumentation of engineering projects and maintanence os process products and applications

• Mastery of Preventative Maintenance (PM), diagnostics & repair on core products as required.

• 1-2 years field service work 

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We're innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you'll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.
Danaher is committed to competitive compensation that typically has key components including base salary, variable annual incentive compensation based on personal and company performance, and long-term incentive.