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Field Service Engineer in Dreieich, Germany at Pall

Date Posted: 1/12/2019

Job Snapshot

Job Description

Job ID: SHA000827

About Us

Pall Corporation is a global leader in high-tech filtration, separation, and purification, serving the diverse needs of customers across the broad spectrum of life sciences and industry.

Pall Life Sciences provides cutting-edge products and services to meet the demanding needs of customers discovering, developing and producing biotech drugs, vaccines, cell therapies and classic pharmaceuticals. Pall offers advanced medical technologies, which are often a patient’s last line of defense from dangerous pathogens. Pall’s food and beverage products provide critical protection from contaminants during various manufacturing steps.

Pall Industrial serves a diverse range of customers in the microelectronics, aerospace, fuels, petrochemical, chemical, automotive, and power generation industries. Pall is a key supplier to the innovative and demanding semiconductor and consumer electronics industries, and provides filtration products used in critical applications on commercial and military aerospace vehicles. Pall products are key to the reliability of industrial equipment. Pall’s engineered solutions help municipal and industrial customers address mounting water quality, scarcity and demand issues, and help energy companies maximize production and develop commercially successful next generation fuels.

Headquartered in Port Washington, New York, Pall has offices and plants throughout the world.

To learn more about Pall, please visit


Our Field Service Engineers partner with our customers to provide innovative solutions to meet or exceed their expectations.  The Instrument Service Group (ISG) partners with customers to get the best from our broad range of Life Science instrumentation platforms in GMP environments.  We measure our success in terms of Safety, Quality, On-Time Delivery, and Customer Satisfaction. We need professional, motivated, friendly, independent, and technically savvy Engineers who does what it takes to take care of our customers and represent our high standards.

Daily Duties
Installation, repair, calibration and maintenance of customer instruments, on-site at customer sites, and in-house at Pall facilities. 
Build and maintain relationships to delight our customers. 
Training, technical support, travel planning, administration.
Timely input and updates to service records, reporting, etc.
Work closely with Product Support and R&D to improve our customer solutions.
Manage schedules, spare parts, quoting, billing, and capture of customer feedback.

Training and Certification 
As Pall continues to develop new technologies and solutions, we expect our Field Engineers to keep up to date and broaden their skills, especially in Biopharma and single use technology environments.   
Opportunities for training and career advancement include: Lean, software systems, Business Process Improvement, New Product Development (R&D), management and Sales.

Ownership, Responsibility and Accountability
We reward professionals who go the extra mile to serve our customers. 
We are building a Service Management System (SMS) to drive operational excellence. 
We expect everyone in the team to respond to our customers’ needs quickly and with minimum overhead. Our team takes ownership, to drive to solutions for our customers.

Job Requirements


Qualifications, Work Experience, Skills and Requirements
  • Technical Apprenticeship or Bachelor’s Degree in Engineering, Science or a related field preferred, but not required.
  • First experience with scientific research instruments, metrology, analytical measurement, medical devices or similar complex hardware and software systems.
  • Previous Field Service experience and knowledge required, preferably in the biotech industry.
  • Good documentation practice and basic knowledge/understanding of GMP.
  • Experience building, installing and /or repairing, calibrating complex optical and electro-mechanical systems.
  • Excellent written and verbal English is required with strong MS-Office skills.
  • Experience with Proprietary software systems, Databases, Laboratory Information Management Systems, etc., an asset. 
  • Clean driver’s license required. Valid current passport. 
  • Travel required, both domestic and overseas.

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 67,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $18.3B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,200% over 20 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.