Field Service Engineer in Seattle, Washington at Beckman Coulter Diagnostics

Date Posted: 3/14/2018

Job Snapshot

Job Description

Job ID: BEC009223

About Us

Beckman Coulter develops, manufactures and markets products that simplify, automate and innovate complex biomedical testing. Our diagnostic systems, found in hospitals and other critical care settings around the world, produce information used by physicians to diagnose disease, make treatment decisions and monitor patients. Scientists use our life science research instruments to study complex biological problems including causes of disease and potential new therapies or drugs. More than 275,000 Beckman Coulter systems operate in both diagnostics and life sciences laboratories on all seven continents. For 80 years, our products have been making a difference in peoples’ lives by improving the productivity of medical professionals and scientists, supplying critical information for improving patient health and reducing the cost of care.

Beckman Coulter offers a broad array of comprehensive, competitive benefit programs that add value to associates' and their families' lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits. We think you'll like what you see.
If you believe your education and experience are in line with the position description and qualifications referred to above, and are motivated, energetic, and looking for a new and exciting opportunity, please submit your resume online at the URL below or at

Beckman Coulter is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.


Beckman Coulter Diagnostics Field Service Engineers provide outstanding customer service to clients while installing and maintaining diagnostic instrumentation and systems in hospital and stand-alone laboratory environments. The Field Service Engineer (FSE) is the face of Beckman Coulter to customers and the support they provide directly impacts patient health and overall well-being
The FSE provides frontline support by resolving customers' problems and issues through technical expertise and troubleshooting.  The FSE has the opportunity to drive service revenue sales targets while ensuring strong customer contract retention rate and warranty conversion rate.  The FSE uses critical thinking to resolve issues within defined procedures and practices to determine appropriate action to rapidly repair instrumentation.  FSEs provide training to our customers and verify the operational performance and data quality of systems in order to contribute to our overall team success. 
Many FSEs operate independently within their geographic territory, however Beckman Coulter offers a team based environment with opportunities to benchmark, mentor and receive expert technical support.  FSEs enjoy being home-based and being provided with a company car, iphone and laptop.  The FSE will also have the opportunity to travel within the region to support customers using their technical expertise.

Additional Responsibilities:

  • Lifting requirement of 50 pound
  • Valid driver’s license that meets Beckman Coulter’s safe driver standards.
  • Beckman Coulter Associates who drive Beckman Coulter vehicles must comply with the Danaher Company Vehicle Policy.
  • Vendor credentialing requirements include without limitation, yearly background checks, immunizations, and various trainings. 
  • Complying with vendor credentialing requirements is an essential function of this position.
  • Effective communication and customer service skills.
  • Instill customer satisfaction that is recognizable and valuable to the customer

Job Requirements



  • High School Diploma / Equivalent 
  • Technical degree, professional experience or military electronics experience 


  • Bachelor’s degree.
  • 3+ years’ experience Microsoft Suite products
  • 3+ years of prior field service experience in related field
  • 3+ years of Commercial experience, or direct servicing of products.
  • 3+ years’ experience in Excel, Oracle, Sales Force, Pro Service

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 62,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $16.9B in revenue last year. We are ranked #133 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,300% over 20 years.

At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.