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Field Service Engineer in Southampton, United Kingdom at Hach

Date Posted: 5/18/2019

Job Snapshot

Job Description

Job ID: HAC006621

About Us

Hach is a world leader in the manufacture and distribution of analytical instruments, test kits and reagents for testing the quality of water, aqueous solutions and air. Our products are designed specifically for quality, accuracy, and simplicity. Strengthened by our sister companies in the environmental industry worldwide, our goal for the future is to continue to provide customers with reliable instrumentation, accurately prepared reagents, proven methods, simplified procedures and outstanding technical support. We offer an environment that is team-centered, customer-driven, quality-focused, and growth-oriented. Working at Hach will provide you the opportunity for robust career development.

OUR MISSION: Ensuring water quality for people around the world.
OUR VISION: We make water analysis better – faster, simpler, greener and more informative – via unsurpassed customer partnerships, the most knowledgeable experts, and reliable, easy-to-use solutions.

WATER QUALITY GROUP

Danaher`s Water Quality Business is a global leader in water quality analysis and treatment, providing instrumentation and disinfection systems to help analyze and manage the quality of ultra-pure water, portable water, wastewater, groundwater and ocean water in residential, commercial, industrial, and natural resource applications. Our water quality business provides products under a variety of brands, including HACH, ChemTreat, and Trojan Technologies.



Description

PURPOSE OF POSITION:

The successful candidate will perform customer support activities including installation, calibration, service and repair of instruments and ancillaries on customer sites. Working on a wide range of customer facilities with a focus around Municipal Waste water / Drinking water and industrial effluent but also including Food & Beverage, Life Science, Power generation and industry related laboratories or commercial businesses.

The ideal candidate will be based in the lower southern region of England ( Salisbury - Winchester - Basingstoke), with instrumentation experience, an electrical / electronic qualification and a desire to travel across the lower Southern region to support their customer base.

KEY RESPONSIBILITIES:
  • Carry out installation, general service repairs, maintenance functions and calibrations on equipment within customer premises primarily in the Southern England area but at times extending their reach to support the UK and Ireland supporting the wider team. This will be undertaken under the direction of the UK office centralised dispatch planning team.
  • To Interpret maintenance manuals, schematics, and wiring diagrams to complete the relevant service-related activity.
  • Prepare Inspection service reports and keep necessary service records.
  • To control own spare parts inventory and calibrated tooling, to ensure that spares and equipment movements are processed through the appropriate system.
  • To undertake visits in an economic way to ensure efficient customer service and plan needed nights away in an effective and logical way.
  • Maintain tools, spares, equipment and company vehicle in good condition; keep them secure and report any loss immediately.
  • Provision of telephone support in response to customers or intercompany technical queries.
  • Actively assist in the promotion of future service work in conjunction with colleagues in Sales.
  • To carry out or assist with other duties by agreement with Supervisor and Service Manager.
OUR OFFER:
  • An exciting and challenging position in a growing market of water in one of the most successful global technology and science companies.
  • Great platform for personal and professional development. 
  • Continuous improvement with Danaher Business System (DBS) and regular factory training course modules.
  • Product and turnover responsibility and cooperation on local, regional and global level Danaher Corporation Overview. 

Job Requirements



Qualifications

  • The successful candidate is required to have previously lived within and / or worked the region and have a detailed understanding of the local geography.

  • Mechanical, electronic & electrical aptitude with a qualification in at least 3 – 5 years’ experience as service technician or in an instrumentation/calibration role.
  • Ability to read and understand schematics
  • Computer literacy is an important part of the role, with good overall IT skills coupled with familiarity with standard office packages.
  • Good communications skills are essential.
  • The ability to work alone for the majority but also be able to work well within the team.
  • Excellent problem-solving skills
  • Willingness and flexibility to travel at times long distances and lodge out (up to 4 nights/week if so required).
  • Candidate must hold a valid clean driving license.



Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 67,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $18.3B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,200% over 20 years.

At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.