Field Service Engineer, Particle Counting in Cambridge, United Kingdom at Beckman Coulter Life Sciences

Date Posted: 7/13/2018

Job Snapshot

Job Description

Job ID: BEC011629

About Us



At Beckman Coulter, we are dedicated to advancing and optimizing the laboratory. For more than 80 years, we have been a trusted partner for laboratory professionals, helping to advance scientific research and patient care. We do challenging work on a global scale, and are invested in growing our associates’ careers. We embrace continuous improvement, and are passionate about moving science and healthcare forward.



We have a vital role at Beckman Coulter: our focus on innovation, reliability and efficiency has led us to become the partner of choice for clinical, research and industrial customers all over the world.



Beckman Coulter is a Danaher company, operating in two industries: Diagnostics and Life Sciences. 


Description

PCC Field Service Engineer – Life Science

PCC Field Service Engineer – Cambridge & South East


Reporting to the Life Science Supervisor, the Field Service Engineer provides all aspects of service support and is the main face of the company to our customers.


The successful applicant will be supporting PCC (Particle Counting) products in the Cambridge & South East to allow easy access to customers within the region.


This position will be instrumental in providing a high level of support, requiring close interaction with the customer and colleagues to maintain a high quality service.

Adhering to customer focused strategies to achieve business goals, increase customer satisfaction and position Service Support as a positive sales differentiator in an ever increasingly competitive market.


This position is full time, five days a week. The five working days will include Saturday and Sunday as and when the Company requires.


Although the position will be primarily supporting our customers in the Cambridge & South East areas, it may be necessary to travel into other regions when the Company requires.


Main Roles and Responsibilities:




  • Develop and maintain a good working relationship with the customer


  • Completing Calibrations on instrumentation to international standards with high focus on documentation within GMP environment.


  • Achieve departmental goals and objectives to meet the Company’s operational plan


  • Work closely with other internal departments to build relationships that results in timely        implementation, installation and pro-live support


  • Ensure Calibration and Qualifications are completed in the specified time frames


  • Ensure accurate completion of all paperwork and receipts


  • Contribute to an environment where quality is perceived as a culture


  • Maintain an accurate record of boot stock


  • Adhere to Company policies and procedures

Job Requirements



Qualifications

Knowledge and Experience Requirements: 




  • A minimum HNC (or equivalent) in a relevant technical subject


  • Minimum of 2 years Field Service experience


  • Good interpersonal skills with the ability to communicate effectively both internally and    externally at all levels


  • Proven track record in a technical service organisation with customer focus being key


  • IT literate


  • Full UK driving license





Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 67,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $18.3B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,200% over 20 years.

At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.