Field Service Engineer / IT Specialist Stockholm (Sweden) m/f in Stockholm, Sweden at Beckman Coulter Diagnostics

Date Posted: 5/12/2018

Job Snapshot

Job Description

Job ID: BEC009582

About Us

At Beckman Coulter, we are dedicated to advancing and optimizing the laboratory. For more than 80 years, we have been a trusted partner for laboratory professionals, helping to advance scientific research and patient care. We do challenging work on a global scale, and are invested in growing our associates’ careers. We embrace continuous improvement, and are passionate about moving science and healthcare forward.

We have a vital role at Beckman Coulter: our focus on innovation, reliability and efficiency has led us to become the partner of choice for clinical, research and industrial customers all over the world.


Beckman Coulter is a Danaher company, operating in two industries: Diagnostics and Life Sciences. 


Description

Location: Sweden preferable Stockholm area. Covering Nordics and UKI as required


Purpose of the Job:-

Reporting to the DX Service Supervisor, Nordic region, the Field Service Engineer provides high quality on site customer service support and is the face of the company to our customers.

This position will install and commission Beckman Coulter (BC) IT / Instrument systems providing a high level of support, requiring close interaction with the customer and colleagues to maintain a quality service.

Adhering to customer focused strategies to achieve business goals, the successful applicant will help us to increase customer satisfaction and position Service Support as a positive sales differentiator in an increasingly competitive market.

This position is full time, five days a week.

Although the position will be primarily IT support for our It-systems it will also covering Instrument support at our customers in the Nordics.

Main Roles and Responsibilities:-



  • Achieve departmental goals and objectives to meet the company’s operational plan


  • Work closely with other internal departments to build relationships that result in timely implementation, installation and post go-live support.


  • Position is primarily supporting our customers in the Nordics and travel to the whole region is required


  • Develop and maintain a good working relationship with all customers


  • Ensure Preventative Maintenance Inspections and service modifications are completed in the specified time frames


  • Ensure accurate completion of all paperwork and reports


  • Maintain accurate record of car stock


  • Adhere to company policies and procedures


  • Contribute to an environment where quality is perceived as a culture


  • Fully engage and partake in all DBS (Danaher Business Systems)


  • Installing / Setting up Middleware
    Beckman Coulter is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Job Requirements



Qualifications




  • Knowledge and Experience Requirements:-



    • A minimum of education is a higher level of engineering (or equivalent) or biomedical analyst training (BMA).


    • Minimum of 5 years’ experience of laboratory IT and Instrument systems preferably in the medical Diagnostic arena.


    • Be able to travel abroad for training courses as required


    • Good interpersonal skills with the ability to communicate effectively both internally and externally at all levels


    • Proven track record in a technical service organization with customer focus being key


    • Driving license B


    • I.T. and system literacy is required


    • Experienced in Installing / Setting up Middleware


    • Language skills Swedish and English



Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 62,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $16.9B in revenue last year. We are ranked #133 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,300% over 20 years.



At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.