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Field Service Engineer Core Histology (FSE) - Rome in Rome, Italy at Leica Biosystems

Date Posted: 11/19/2018

Job Snapshot

Job Description

Job ID: SEL001588

About Us

Leica Biosystems is a global leader in workflow solutions and automation. As the only company to own the workflow from biopsy to diagnosis, we are uniquely positioned to break down the barriers between each of these steps.  Our mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. The company is represented in over 100 countries. It has manufacturing facilities in 9 countries, sales and service organizations in 19 countries, and an international network of dealers. The company is headquartered in Nussloch, Germany. Visit LeicaBiosystems.com  for more information.


Description

Summary of position:

To provide technical service and support in the field on Advance Staining equipment within Leica Biosystems (LBS), ISO, FDA, and budgetary guidelines with the objectives of minimizing customer downtime and generating revenue opportunities for LBS.


Key responsibilities:



•          Provide installation support, maintenance, modification and/or repair on various Advanced Staining instruments.


•          Effectively communicate with internal colleagues and external customers within established time guidelines in order to meet customer’s expectations


•          Document and complete service administration activities in a timely manner in order to comply with ISO, FDA, and Company policies.


•          Ensure the on-time and appropriate application of all published Technical Service Bulletins (TSBs) that are issued by the Business Unit recommending or mandating updates or changes to the Instruments in the field.


•          Actively support the sale of service contracts, assist sales representatives and service engineers with system configurations and upgrades, and provide input on ways to improve financial performance in order to generate service revenue.


•          Broaden knowledge and experience to improve product, application and professional development skills and ultimately, represent the company in a professional manner.


•          Maintain spare parts stock within budgetary limits in order to maximize “Fast Time Fix” repair metrics.


•          Control expenses in order to maximize the profit contribution to the company.


•          Represent the company in a professional manner in order to install confidence within current and prospective customers of Company products.



Job Requirements



Qualifications


POSITION QUALIFICATIONS:

  • Bachelor’s degree or comparable professional expertise in electronics or mechanics
  • 3 years’ experience in field service in a relevant or similar industry
  • 2 years of Biomedical experience
  • Works with integrity and understands compliance requirements
  • Willingness to travel extensively within assigned region
  • Ability to organise self to travel regularly whilst meeting customer requirements
  • Good IT skills, Advanced Staining equipment runs with computers and is connected to networks
  • Language requirement  – English a “must have”
  • Self-motivated
  • Goal oriented, results driven
  • Customer orientated with ability to deliver high quality customer satisfaction
  • Works independently but able to also a good team play
  • Good time management, good organizational skills
  • Good interpersonal and communication skills


To Apply:
Leica Biosystems is committed to attracting and retaining the most highly qualified candidates available. We firmly believe that our employees drive the success of the company. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities.  As a Leica Biosystems employee you will be consistently challenged to deliver your best. 
If you are ready for this challenge, submit your resume for consideration.  http://www.leicabiosystems.com/about/careers/
Be sure to follow Leica Biosystems on LinkedIn!


Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 67,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $18.3B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,200% over 20 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.