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Field Service Engineer, CE (Ulm) in Nationwide Germany at SCIEX

Date Posted: 11/30/2018

Job Snapshot

Job Description

Job ID: SCI002841

About Us

SCIEX – An operating company within Danaher’s Life Sciences platform

SCIEX helps to improve the world we live in by enabling scientists and laboratory analysts to find answers to the complex analytical challenges they face. Our leadership in LC-MS and CE-MS have made us a trusted partner globally to those who are focused on basic research, drug discovery, food and environmental testing, forensic toxicology, clinical research and diagnostics. With over 40 years of innovation, we continue to redefine what is achievable in routine and complex analysis.

We are seeking smart, team-oriented people who have purpose and are committed to helping us deliver Answers for Science. Knowledge for Life. ™ Our global team, located on every continent, is our greatest strength, bringing diverse perspectives and breakthrough thinking. With the power of the Danaher Business System behind us, it’s our people who have made us the industry leader. Come join our winning team. Visit us at www.sciex.com.

Sciex offers a broad array of comprehensive, competitive benefit programs that add value to associates' and their families' lives. 

Sciex is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Join our winning team and Follow us on LinkedIn!


Description

•             Conducts service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts.

•             Diagnoses system failures and determines most cost-effective solution.

•             Escalates complex issues to greater level of technical support or quality reporting system.

•             May develop new customer service/product agreements.

•             Responds to customer support calls within an assigned territory.

•             Improve service order volume, define sales and profits, achieve goals

•             Caring for customer data through careful and timely report generation and systematic logging and reporting of errors, taking over the appropriate services

•             Active collaboration with our service, sales and technical support colleagues

•             Regular participation in internal product training

•             Sustainably increase customer loyalty and sales development, systematically build trust with existing customers and increase the number of products sold.

•             Continuously improve the service


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Job Requirements



Qualifications

Education and/or Work Experience Requirements:

•           Completed studies in the fields of electrical engineering, medical technology, physics (ideally with a chemical background), chemistry, science or a completed relevant vocational training with advanced training as a state-certified technician (m/w).

•           Experience in a relevant field of application is an advantage.

•           Very good German and good English spoken and written.

•           Safe handling of the common EDP.

•           High willingness to travel (driver's license required).

•           Living in the area of Ulm.


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Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 67,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $18.3B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,200% over 20 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.

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