Field Service Engineer After Care in Ghent, Belgium at Esko

Date Posted: 5/11/2018

Job Snapshot

Job Description

Job ID: ESK002694

About Us

Esko is the worldwide market leader with software for packaging buyers, designers and manufacturers and hardware products for the packaging, label, sign and display industries. With Headquarters in Gent - Belgium, Esko employs around 1,500 people worldwide. Its global sales and support organization covers Europe, the Americas, Asia/Pacific and Japan.In our factory we produce high-quality cutting tables, which offer an all-round cuttion solution for any application: from sign making, display production, sample making and short to medion rum corrugated production.




Description

As a Field Service Engineer, you will be accountable for service and preventive maintenance for customers. You will act as a back-up engineer for other regions.



  • You service equipment will cover first CAM tables ( and CDI in a second step)

  • You diagnose and repair faulty equipment on site. You take care of the communication with the Service department and end-customer.

  • You conduct preventive maintenance.

  • You instruct the customer about the day-to-day use and maintenance of their hardware equipment and software collateral.  

  • You complete intervention reports including sign-off by the customer.

  • You increase Customer Satisfaction by conducting courtesy visits, organising follow-up calls, …

  • You work in close collaboration with the First Line Hardware team.

  • You facilitate the return flow of spare parts.

  • You keep your knowledge up to date by attending courses, self-study, and in-depth preparation.

Job Requirements



Qualifications

Education:



  • You have a high school in electronics

Languages:



  • An excellent knowledge of English and local language.
Knowledge of any other European language is a plus.

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries. At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.