Customer Service Representative in Nationwide France at Pall

Date Posted: 10/2/2019

Job Snapshot

Job Description

Job ID: SHA000949

About Us

Find what drives you on a team with a 70+ year history of being recognized for discovery, determination, and innovation.   As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers protect people. Our portfolio is broad, so if your interests lie along the spectrum of Life Sciences to Industrial, you’ll find a rewarding role here.  Our career opportunities are as diverse as our products and they are all focused on creating better lives and a better planet.  At Pall, we believe that innovation is our legacy, our privilege, and our destiny. If that resonates with you, join us! 


Position Objective: 
We are urgently seeking an experienced Customer Service Administrator to join our team in Saint-Germain-en-Laye. As a Customer Service Adminsitrator at Pall Corporation you will be responsible for processing and managing sales orders and amendments for Europe in a friendly and responsive manner. If you are passionate about Customer Service then we want to hear fro you.

Role and Duties:
• Enter, monitor and amend, where required, current sales orders and projects for Europe to ensure Customer requirements are met 
• Maintain copies of all sales orders processed using the storage media provided
• Raise Credit/Debit notes and Product Returns as agreed by the Customer Service Supervisor/Manager
• Manage price lists, contracts and support price increases as per LOB requirements.
• Monitor and meet the requirements of current Contracts and Agreements to include providing a timely alert to all concerned regarding expiry date, price reviews and product usage figures
• Participate in training Courses as directed by the Customer Service Supervisor/Manager
• Respond to routine and technical communications/enquiries from Customers and the Sales Force
• Ensure Sales Office procedures are operated in accordance with those detailed in the Pall Quality Manual
• Meet the departmental KPI’s and objectives and actively participate in VDM.
• Oversee order management through SAP 
• To attend the Pall Europe staff meetings as directed by the Customer Service Supervisor/Manager
• To attend sales meetings as agreed by the Customer Service Supervisor/Manager
• To participate in and support activities associated with Pall Europe objectives
• Other duties as required by Senior Management

Job Requirements


Basic Qualifications/ Experience: 
• Office related experience involving communication with Customers within a manufacturing environment
• Knowledge of SAP or other ERP/ MRP system
• Good oral and communication skills in French and English
• Excellent organisation skills
• Customer focused 
• Competent PC skills

Diversity & Inclusion
At Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page—Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We're innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you'll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.
Danaher is committed to competitive compensation that typically has key components including base salary, variable annual incentive compensation based on personal and company performance, and long-term incentive.


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