Credit Specialist/Analyst (Part-time) in Grand Rapids, Michigan at X-Rite, Incorporated

Date Posted: 7/6/2018

Job Snapshot

Job Description

Job ID: X-R000947

About Us

X-Rite is the global leader in color measurement and color management, offering hardware, software and services for measuring, formulating and matching color. The company serves a range of industries, including automotive, paints, plastics, textiles, printing, packaging, photography, graphic design, video, and medical. X-Rite serves customers worldwide from its offices in Europe, Asia and the Americas.


X-Rite, known as one of “West Michigan’s Best and Brightest Companies to Work For, is seeking a Part-time Credit Specialist/Analyst to join our Credit team in Grand Rapids, Michigan. This part-time position will be for 20-25 hours per week. 

Essential Job Functions:

• Perform deduction management activity associated with Amazon; Pantone E-Commerce; Hong Kong E-Store accounts. Additional Ecommerce & Credit Card accounts activities as assigned by X-Rite Director of Credit 

• Complete submission of ERP generated invoices into Customer(s)’ specific billing system(s) 

• Obtain payment-remittance information from various 3rd Party databases. Provide X-Rite Accounts Receivable Department with payment allocation details including codes for various deductions taken by customer(s)

• Analyze, process deductions taken by assigned customer(s).  

• Initiate Internal or External action(s) necessary to determine if deductions are valid. Where appropriate, contact customer and initiate collection activities if deductions are not valid

• If deduction(s) are valid, coordinate with Internal business partners for issuance of necessary credit note to clear deduction(s) from account. Maintain follow-up with appropriate business partner to ensure credit notes are issued in a timely manner

• Coordinate with business partners to resolve contested items

• Daily analyze Credit Card Chargebacks- review documentation and process dispute action in accordance with time-lines identified on Credit Card Chargeback documentation

• Proactively partner with internal and external customers to identify trends and resolve issues that cause invalid deductions.

• Identifies and drives process improvement for reducing administrative costs, streamlining   processes, and reducing deduction volume 

• Create, maintain and report information to Director of Credit regarding pending payment/deductions

• This position works closely with the Sales; Customer Success; Shipping-Logistics; Product Management Departments to investigate and eliminate causes creating deduction compliance issues

• Job functions include but are not limited to those listed 

Job Requirements


• Minimum of 1-2 years of experience in deduction management – resolution 

•  1 - 2 years accounting experience 

•  Experience in Microsoft Office applications -  specifically Excel

• Strong interpersonal skills; strong written and verbal communication skills to deal effectively with a wide range of people often on matters of a sensitive nature.

• Strong analytical skills; research and problem-solving skills 

• Ability to perform all above mentioned job functions 

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 67,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $18.3B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,200% over 20 years.

At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.


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