Credit Collection Specialist - Grand Rapids, MI in Grand Rapids, Michigan at X-Rite, Incorporated

Date Posted: 2/8/2018

Job Snapshot

Job Description

Job ID: X-R000814

About Us

X-Rite is the global leader in color measurement and color management, offering hardware, software and services for measuring, formulating and matching color. The company serves a range of industries, including automotive, paints, plastics, textiles, printing, packaging, photography, graphic design, video, and medical. X-Rite serves customers worldwide from its offices in Europe, Asia and the Americas.


• Online billing of high volume customers
• Research and analyze billing questions and disputes
• Analyze customer payments for cash application personnel 
• Document changes to billing processes 
• Closely review Accounts Receivable aging reports and determine appropriate action to be taken on delinquent accounts
• Issue weekly reminder emails and phone customers as required 
• Maintain Customer contact data base
• Ensure that collection of all delinquent accounts receivable items are completed in a timely manner to enhance prompt turnover of receivables to cash
• Take appropriate action on collection irregularities including payment discrepancies, unearned discounts, and pricing errors 
• Prepare refund documentation as required 
• As requested produce accounts receivable reports that detail accounts receivable activity on assigned A/R Portfolio
• Review Past due accounts with Manager for additional action

Job Requirements


• Minimum 2 years of Commercial Credit and Collection experience
• Associates Degree
• Extreme attention to detail and the ability to work independently
• Experience in Microsoft office applications, specifically basic Excel (formulas and sorting)
• Strong interpersonal, written and verbal communication skills to deal effectively with a wide range of internal and external customers often on matters of a sensitive nature.  
• Strong analytical skills; research and problem solving skills. 
• Ability to manage multiple tasks
• Demonstrated commitment to professionalism, confidentiality, integrity 
• ound judgment in conducting business transactions.
• Ability to perform all essential job functions. 

X-Rite is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Danaher Corporation Overview

Danaher is a science and technology innovator committed to helping our customers solve complex challenges, and improving quality of life around the world. 

Videojet is part of a global family of 20+ operating companies who drive meaningful innovation in some of today’s most dynamic, growing industries. With operating companies based around the world – our groundbreaking  businesses operate across four strategic platforms:
• Product Identification
• Water Quality
• Dental
• Life Sciences & Diagnostics

We are proud to say that we’re a Fortune 150 company of 59,000 dedicated associates who are Helping Realize Life’s Potential every day by bringing our diverse skills, backgrounds and perspectives together to make a  difference.


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