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Country Com-Ops Lead - Jakarta in Jakarta Raya, Indonesia at Pall

Date Posted: 5/15/2019

Job Snapshot

Job Description

Job ID: SHA000869

About Us

Pall Corporation is a global leader in high-tech filtration, separation, and purification, serving the diverse needs of customers across the broad spectrum of life sciences and industry.
Pall Life Sciences provides cutting-edge products and services to meet the demanding needs of customers discovering, developing and producing biotech drugs, vaccines, cell therapies and classic pharmaceuticals. Pall offers advanced medical technologies, which are often a patient’s last line of defense from dangerous pathogens. Pall’s food and beverage products provide critical protection from contaminants during various manufacturing steps.
Pall Industrial serves a diverse range of customers in the microelectronics, aerospace, fuels, petrochemical, chemical, automotive, and power generation industries. Pall is a key supplier to the innovative and demanding semiconductor and consumer electronics industries, and provides filtration products used in critical applications on commercial and military aerospace vehicles. Pall products are key to the reliability of industrial equipment. Pall’s engineered solutions help municipal and industrial customers address mounting water quality, scarcity and demand issues, and help energy companies maximize production and develop commercially successful next generation fuels.
Headquartered in Port Washington, New York, Pall has offices and plants throughout the world.
To learn more about Pall, please visit


Essential Job Functions: 
• Main contact person for Commercial Operations related matters in Indonesia, mainly on Customer Service & Logistics matters.
• Oversee & manage performance of third party logistics service provider – warehouse, custom clearance, inbound/outbound freight, in-house DHL personnel
• Maintain 100% accuracy, create SO within 1 day and consistency of data entry.
• Send Order Acknowledgements to all customers cc sales.
• Generate quotations as requested by Sales & Customers within 2 days.
• Investigate and resolve customer and inter department queries or complaints to an agreed satisfactory level.
• Offer best solutions and recommendations to queries.
• Ensure operations are compliant.
• Ensure operational efficiency to achieve Commercial Operations KPI, i.e. OTD, and etc 
• Feedback to SAP SD Key user to improve customer master data in SAP for greater efficiency and reduction of errors.
• Maintain records and databases in order to meet SOX, compliance and service levels
• Establish and execute defined processes that ensure timely inbound receipt (GR), Outbound Delivery (PGI) and distribution of products or services (outbound) to customers meeting Customers Request Date.          
• Address and resolve issues arise from daily warehouse operations with cross-functional departments, manufacturing plants and 3rd Party Transportation Service Provider – Inbound/Outbound discrepancies, quarantined stocks handling, scrapping and all warehousing related issue.
• Plan and execute weekly cycle and annual physical inventory count meeting inventory accuracy of 100%. Reconcile count variances and coordinate with Finance on all inventory adjustment.
• Implement audit controls that monitor the process of warehouse operations for maximum effectiveness and storage footprint optimization.
• Manage & control freight, duties, warehouse storage & all logistics related costs.
• Implementation of regulatory requirements with minimum impact to the organization’s operations
• Preparation of statistics/reports to measure warehouse operational KPIs
• Lead in warehouse/logistics initiatives / projects
• Participate and attend to all other activities assigned by the CS Supervisor and/or Management as and when required

Job Requirements


Position Competencies (include behavioral characteristics and leadership capabilities)
• SAP & Microsoft Office competency
• Good working attitude & willingness to learn
• Proactive & problem solving skill
Other Requirements (include culture, fit and values)
• To work safely and to comply with the company’s health, safety and environmental (HSE) policies and procedures. (Mandatory- Do not Remove)

Diversity & Inclusion
At Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page—Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We're innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you'll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.
Danaher is committed to competitive compensation that typically has key components including base salary, variable annual incentive compensation based on personal and company performance, and long-term incentive.


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