Coordinator Customer Support in Indianapolis, Indiana at Beckman Coulter Life Sciences

Date Posted: 5/8/2018

Job Snapshot

Job Description

Job ID: BEC010535

About Us

At Beckman Coulter, we are dedicated to advancing and optimizing the laboratory. For more than 80 years, we have been a trusted partner for laboratory professionals, helping to advance scientific research and patient care. We do challenging work on a global scale, and are invested in growing our associates’ careers. We embrace continuous improvement, and are passionate about moving science and healthcare forward.

We have a vital role at Beckman Coulter: our focus on innovation, reliability and efficiency has led us to become the partner of choice for clinical, research and industrial customers all over the world.

Beckman Coulter is a Danaher company, operating in two industries: Diagnostics and Life Sciences. 


Core Function:
Provide visiting service engineer management which includes providing all safety training, escorts to and from labs, permits, and updating respective databases.
Job Specifications:

Supervision Received: Supervision provided by the on-site SiteMAX manager
Equipment and Mechanical Aids Used: General office equipment such as a computer, printer, scanner, telephone.

Specific Duties:

May be required to perform any or all of the following as assigned:
  • Perform safety orientation for laboratory equipment technicians and engineers
  • Escort laboratory equipment engineers to the laboratory and back (lots of walking)
  • Issue safe work permits, job safety analysis, and pre-task analysis cards for laboratory equipment installation, maintenance, and repair work.
  • Document work orders and update records in Maximo
  • Coordinate maintenance work on laboratory equipment
  • Must be able to effectively communicate and interact with laboratory owners, team members, and equipment service providers.

Job Requirements


Basic Qualifications:
  • High school diploma. 
  • Min 2 plus of MS office suite experience
  • Min 2 plus years of customer service experience
  • Must be open to working on your feet all day
Preferred Qualifications:
  • Safety background  is a plus
  • Strong Analysis and Judgment skills are a plus    

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 62,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $16.9B in revenue last year. We are ranked #133 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,300% over 20 years.

At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.


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