Coordinator Customer Support - Contract Administration in Brea, California at Beckman Coulter Diagnostics

Date Posted: 4/3/2018

Job Snapshot

Job Description

Job ID: BEC010111

About Us

At Beckman Coulter, we are dedicated to advancing and optimizing the laboratory. For more than 80 years, we have been a trusted partner for laboratory professionals, helping to advance scientific research and patient care. We do challenging work on a global scale, and are invested in growing our associates’ careers. We embrace continuous improvement, and are passionate about moving science and healthcare forward.

We have a vital role at Beckman Coulter: our focus on innovation, reliability and efficiency has led us to become the partner of choice for clinical, research and industrial customers all over the world.

Beckman Coulter is a Danaher company, operating in two industries: Diagnostics and Life Sciences. 


Description

Providing field and customer support to assigned areas. 
Responsibilities:
  • Maintain contracts for new and existing business
  • Assist in contract renewals
  • Partner with accounts receivables to resolve customer invoice disputes
  • Resolution of customer support issues
  • Audit instrument and consumable contracts for compliance to policy and programs and enter into on-line system.
  • Extensive customer, management and inter-department interaction.

Job Requirements



Qualifications

Basic Qualifications:
  • High school degree with 3-5 diagnostics contract experience in related field required.  . 
  • Demonstrated skills in effective call handling, in a high volume customer service environment.
  • Must possess strong analytical skills & ability to multi task
  • Must have experience working with contracts
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office tools - including, but not limited to Word, Excel, PPT
Preferred Qualifications:
  • Bachelor’s degree preferred

BECKRSR


Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 62,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $16.9B in revenue last year. We are ranked #133 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,300% over 20 years.

At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.