Application Development Manager in Manchester, United Kingdom at Hach

Date Posted: 5/11/2018

Job Snapshot

Job Description

Job ID: HAC005406

About Us

Hach is a world leader in the manufacture and distribution of analytical instruments, test kits and reagents for testing the quality of water, aqueous solutions and air. Our products are designed specifically for quality, accuracy, and simplicity. Strengthened by our sister companies in the environmental industry worldwide, our goal for the future is to continue to provide customers with reliable instrumentation, accurately prepared reagents, proven methods, simplified procedures and outstanding technical support. We offer an environment that is team-centered, customer-driven, quality-focused, and growth-oriented. Working at Hach will provide you the opportunity for robust career development.



OUR MISSION: Ensure water quality for people around the world.



OUR VISION: We make water analysis better – faster, simpler, greener and more informative – via unsurpassed customer partnerships, the most knowledgeable experts, and reliable, easy-to-use products.




WATER QUALITY GROUP



Danaher`s Water Quality Business is a global leader in water quality analysis and treatment, providing instrumentation and disinfection systems to help analyze and manage the quality of ultra-pure water, portable water, wastewater, groundwater and ocean water in residential, commercial, industrial, and natural resource applications. Our water quality business provides products under a variety of brands, including HACH, ChemTreat, and Trojan Technologies.




Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:




  • To provide process knowledge and support to the sales teams by accompanying sales engineers/consultants on customer visits with a view to providing the customer with expert advice on applications and solutions.

  • The provision of site surveys and process appraisals to assess the suitability of any given instrument for the application in hand.

  • To have knowledge of engineering solutions in case the standard offering cannot work within the existing process.

  • To handle contractual discussions and negotiations with end users and contractors and have a working knowledge of the different forms of contract used within the UK water industry.

  • To assist the sales team with the preparation of offers and technical proposals, including; instrument location diagrams, detailed proposal specifications and structure and price when necessary.

  • To provide customer training on applications via lunch and learns and workshops.

  • To identify potential areas for new business by utilizing existing solutions and also target growth potential for process solution development.

  • To engage in new product roll outs by training the sales team with regards to its usage and applications.

  • To engage in regular training of the sales team with regards to applications and wastewater treatment processes in general.

  • To prepare and deliver instrument and application related presentations at specified industry conferences, trade fairs and customer offices.

  • To liaise with management to provide detailed forecasts and action plans for the growth of the business.

  • To provide general process support to the sales team during trials of instruments on site.

  • Establishes and maintains relationships with key customers by making periodic visits, exploring specific needs and resolving problems.

  • Collects and reports information on all competitive activity, business opportunities, sales trends and results within the assigned market.

  • Other duties as assigned. 



RELATIONSHIPS:



The UK & i.e. ADM reports directly to the UK & i.e. business support manager.




Internal relationships:



  • Country manager and sales directors

  • Sales consultants and product specialists

  • Business unit product managers Germany and us

  • Marketing manager(s)

  • Service manager & regional service engineers

  • Business Units directors

  • European sales director

  • Customer support/admin staff


External relationships:



  • Product end users

  • Engineers

  • Contractors

  • Government entities

  • OEM’s

  • Systems integrators



MEASURES OF PERFORMANCE:



  • Successful growth of the project funnel within SFDC

  • Take ownership over regional action plan

  • Achievement of sales revenue in UK & Ireland

  • Adherence to the danaher core competencies.

Job Requirements



Qualifications

CRITICAL SUCCESS FACTORS / COMPETENCIES:



  • To be able to consult our customers on remote monitoring, data analysis, error diagnosis, and parameter optimization to improve overall processes, to create a need analysis,  problem statement, value proposition and workflow solution partnering with our customers

  • To be confident to approach all organizational levels within our customers organization

  • To troubleshoot complex, customer-specific application solutions

  • To effectively manage complex workflow consulting and implementation projects

  • Strong project management skills

  • Extensive knowledge and experience with water- and wastewater treatment processes

  • Proven experience in managing service development projects, e.g. Waste water treatment instrumentation service projects

  • Ability to develop creative service solutions for customers

  • Ability to quickly establish significant credibility, trust and support within all levels of the organization (i.e. Peers, subordinates and senior management)

  • Strong communication & influencing skills

  • High degree of commercial and technical competency.

  • Strong quantitative and analytical skills.  Ability to analyse complicated issues and narrow down to the key points, develop action plans and bring them to a successful conclusion.

  • To have knowledge of communication systems and bus networks commonly used in industrial applications including the UK water industry.



DESIRED BACKGROUND / SKILL REQUIREMENTS:



  • Engineering, chemistry, process technology degree required.

  • 5 – 8 years professional experience in consultative and/or solutions selling.

  • Experience in using cross selling and spin selling approaches

  • Broad experience in project management, sales and marketing or business development.

  • Experience of waste water instrumentation essential.

  • Demonstrated working knowledge of Microsoft office, and the internet.

  • Must have a valid driver’s license and a good motor vehicle driving record.

  • Must be willing and able to travel extensively in UK and Ireland and occasionally EU.

  • The work environment for this position is both office and field; the ADM must maintain a home-office.


Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and industrial solutions. Our globally diverse team of 59,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $16.5B in revenue last year. We are ranked #133 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 2,000 percent over 20 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.




For additional company details, see www.danaher.com