Analyst II Technical Customer Support in Miami, Florida at Beckman Coulter Diagnostics

Date Posted: 3/14/2018

Job Snapshot

Job Description

Job ID: BEC009720

About Us

At Beckman Coulter, we are dedicated to advancing and optimizing the laboratory. For more than 80 years, we have been a trusted partner for laboratory professionals, helping to advance scientific research and patient care. We do challenging work on a global scale, and are invested in growing our associates’ careers. We embrace continuous improvement, and are passionate about moving science and healthcare forward.

We have a vital role at Beckman Coulter: our focus on innovation, reliability and efficiency has led us to become the partner of choice for clinical, research and industrial customers all over the world.

Beckman Coulter is a Danaher company, operating in two industries: Diagnostics and Life Sciences. 


Are you passionate about being a part of industry leading medical diagnostics organization?  Does the idea of being part of a team that develops and delivers industry leading technical training to our end users and support staff peak your interest?  We are actively looking for an experienced and self-motivated adult learning Technical Training Specialist to join our Diagnostics Technical Training Team.
Job Purpose: 
To work with the Beckman Coulter Diagnostics technical training team to develop, coordinate, and deliver industry leading training to end users and support personnel.  The position reports to the Manager, Technical Training. International and domestic travel is required, no more than 5-10%. Day Shift position Monday thru Friday 8a to 4:30p.
Delivers technical training programs and support materials for hematology, urinalysis and clinical information systems to customers
Utilize principles of instructional design in course development projects.
Apply different adult learning styles and modalities to classroom instruction.
Training content delivered via classroom, e-learning, webinars and other distance and self-paced, or on-demand learning methods.
Compliance with all safety, quality and regulatory requirements such as: ISO, GMP and FDA
Deliver training to internal employees and customers for set up, operation, calibration, quality control, maintenance, and troubleshooting.
Collaborate with all stakeholders to utilize DBS for ongoing process improvement.
Solicit feedback from participants to be used as part of DBS’ Continuous Process Improvement.
Perform other related duties as assigned.

Job Requirements


Basic Requirements 
  • Bachelor of Science in Clinical Laboratory Science or Bachelor of Science in biomedical Engineering or equivalent plus 5 years of experience. 
  • Two year degree with min 5 years experience   

Preferred Requirements 
  • E learning experience 
  • Clinical laboratory experience a huge plus.
  • Technical aptitude to comprehend technical product training content.
  • Strong MS Office skills (Outlook, Word, PowerPoint).
  • Demonstrated track record of strong organizational skills
  • Demonstrated ability in and commitment to continuous process improvement

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 62,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $16.9B in revenue last year. We are ranked #133 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,300% over 20 years.

At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.