Administraive Assistant - Sales in Torrance, California at Phenomenex

Date Posted: 9/16/2018

Job Snapshot

Job Description

Job ID: PHE000494

About Us

Phenomenex is a global technology leader committed to developing novel analytical chemistry solutions that solve the separation and purification challenges of researchers in industrial, clinical, government and academic laboratories. From drug discovery and pharmaceutical development to food safety and environmental analysis, Phenomenex chromatography products, technical services and chemical reference standards accelerate science and help researchers improve global health and well-being. 



Selected by the Wall Street Journal as an "Exceptional Workplace," Phenomenex is defined by its passionate people, dynamic culture and distinctive ingenuity. These common characteristics unify the Phenomenex companies worldwide behind our mission "to promote the growth, prosperity and well-being of those we serve - our customers, our employees, and humanity.


Description


This position requires a reliable and highly motivated individual who is ready to take on responsibilities to assist the North American Sales Team from an administrative capacity.  Daily tasks include constant communication through phone, email to our current support departments.   Ideal candidate is professional, understands the organization and has exceptional customer service skills.  These candidates will work directly under a Sales Manager and will work to assist the Districts meet all goals and exceed customer expectations.



Duties and Responsibilities: 



  • Ensure high levels of customer satisfaction through excellent customer service. 

  • Be a liaison between the sales team and support departments throughout the organization

  • Complete Sales Team paperwork related to change orders, product returns, customer credit requests, consignment forms, new account applications & order shipping changes

  • Ability to follow up with internal & external customers to ensure / confirm on-time delivery of product orders

  • Be proficient in the MSCRM and AX software

  • Ability to run reports as needed for the sales team

  • Regular, dependable attendance and punctuality

  • High School Diploma or equivalent 
Type a minimum of 30 words per minute 


Job Requirements



Qualifications

Desired knowledge, skills, and experiences:



  • Working knowledge of Microsoft Office.

  • Basic computer knowledge and understanding of Customer Relationship Management.

  • Strong Interpersonal and communications Skill.

  • Ability to effectively communicate with customers, peers, and management. 

  • Ability to communicate on the telephone with proper etiquette.

  • Enthusiastic, friendly, and energetic


Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 67,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $18.3B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,200% over 20 years.

At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.