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Account Manager Biotech North West in Portsmouth, United Kingdom at Pall

Date Posted: 4/18/2019

Job Snapshot

Job Description

Job ID: BIO000531

About Us

Pall Corporation is a global leader in high-tech filtration, separation, and purification, serving the diverse needs of customers across the broad spectrum of life sciences and industry.

Pall Life Sciences provides cutting-edge products and services to meet the demanding needs of customers discovering, developing and producing biotech drugs, vaccines, cell therapies and classic pharmaceuticals. Pall offers advanced medical technologies, which are often a patient’s last line of defense from dangerous pathogens. Pall’s food and beverage products provide critical protection from contaminants during various manufacturing steps.

Pall Industrial serves a diverse range of customers in the microelectronics, aerospace, fuels, petrochemical, chemical, automotive, and power generation industries. Pall is a key supplier to the innovative and demanding semiconductor and consumer electronics industries, and provides filtration products used in critical applications on commercial and military aerospace vehicles. Pall products are key to the reliability of industrial equipment. Pall’s engineered solutions help municipal and industrial customers address mounting water quality, scarcity and demand issues, and help energy companies maximize production and develop commercially successful next generation fuels.

Headquartered in Port Washington, New York, Pall has offices and plants throughout the world.

To learn more about Pall, please visit


Position Objective: 

The account manager is responsible over the total sales within his/her local territory reporting directly to the sales manager. He/She is commercially driven and highly focused on the development of strong relationships with the customer. 
The account manager will negotiate and manage, under supervision of the Sales Manager, customer supply and pricing agreements on a local basis. 

Key responsibilities:

Develop & manage total sales within the local territory 
  • Achieve territory sales objectives;
  • Including base consumables and capital equipment;
  • Manage projects and quotations until closure of the sales process;
  • Identify new sales opportunities;
  • Develop value propositions.
Manage existing and new customers within the territory 
  • Management of daily visits at customers;
  • Develop the network within your customer base;
  • Get full understanding of the process needs of your customer base; 
  • Offer technical support;
  • manage complaints;
  • Offer continuous optimization of product performances and process efficiency;
  • Organize and give or delegate trainings and presentations;
  • Develop strong relationship with your customer base;
  • Manage contacts at middle/higher management level at our key accounts;
  • Map opportunities and treats by means of tracking of competitor activities;
  • Negotiate T&C and pricing with customers under supervision of the Sales Manager;
  • Manage supply agreements and confidentiality agreements.
Acquisition of new customers within the territory 
  • Identify and qualify new biopharm start-ups;
  • Generate leads; 
  • Ensure attendance to seminars, webinars, etc.
Reporting of business information to direct management 
  • Daily management of CRM data including visits/reports;
  • Weekly reporting of opportunity/funnel management of CRM data;
  • Monthly update on orders and shipments developments;
  • Quarterly update on forecast versus target;
  • Report product usage and customer forecasts;
  • Ensure pricing/contracts compliance to Pall corporate standards;
  • Map competitor activities and define new sales incentives;
  • Feedback market intelligence to the marketing, product managers and global key account teams;
  • Participates together with Sales Manager to SAM meetings.
Close interaction with multidisciplinary support team including internal sales service; customer service, marketing, single-use specialist, scientific laboratory support team, bioprocess specialist, team of product managers, etc.

Job Requirements


  • Bachelor’s degree, preferable in the life science or other relevant discipline;
  • Understanding of cGMP is advantageous;
  • Including a commercial experience in business to business environment; 
  • Good negotiation skills;
  • Able to manage complex and long term projects;
  • Basic analytical and financial skills;
  • Good understanding of Microsoft office tools (Word, Excel and Powerpoint);
  • Flexible to support the business needs, both in job content and working hours;
  • Positive attitude and embrace constructive feedback for improvements;
  • A truly team player who can also work independently in a self-motivated way;
  • Able to prioritize and set targets;
  • Able to demonstrate deep understanding of the needs and expectations of customers;
  • Good listening skills and inquisitive attitude;
  • Able to plan and organize work;
  • Ambitious within the role;
  • Ready to travel and flexible;
  • Good self-organizational skills and seeks for collaborative communication with the internal multidisciplinary team.

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We're innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you'll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.
Danaher is committed to competitive compensation that typically has key components including base salary, variable annual incentive compensation based on personal and company performance, and long-term incentive.