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Service- Inside Sales Representative in Mumbai, India at Beckman Coulter Life Sciences

Date Posted: 1/12/2019

Job Snapshot

Job Description

Job ID: BEC013266

About Us

Beckman Coulter develops, manufactures and markets products that simplify, automate and innovate complex biomedical testing. Our diagnostic systems, found in hospitals and other critical care settings around the world, produce information used by physicians to diagnose disease, make treatment decisions and monitor patients. Scientists use our life science research instruments to study complex biological problems including causes of disease and potential new therapies or drugs. More than 275,000 Beckman Coulter systems operate in both diagnostics and life sciences laboratories on all seven continents. For 80 years, our products have been making a difference in peoples’ lives by improving the productivity of medical professionals and scientists, supplying critical information for improving patient health and reducing the cost of care.
Beckman Coulter offers a broad array of comprehensive, competitive benefit programs that add value to associates' and their families' lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits. We think you'll like what you see.
If you believe your education and experience are in line with the position description and qualifications referred to above, and are motivated, energetic, and looking for a new and exciting opportunity, please submit your resume online at the URL below or at
Beckman Coulter is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.



Beckman Coulter Life Sciences is one of the world class brands under Danaher, focused on “Advancing science through discovery” with more than 80 years as a trusted partner for laboratory professionals, helping to advance scientific research and patient care. Beckman Coulter is a Danaher company, operating in two industries: Diagnostics and Life Sciences. We have a vital role at Beckman Coulter: our focus on innovation, reliability and efficiency has led us to become the partner of choice for clinical, research and industrial customers all over the world.

Essential Duties and Responsibilities:

 include the following. Other duties may be assigned.
 Drive improvement in service contract business including timeliness of renewals, warranty conversion, and selling new services. Serve as a point of contact to customers, sales, engineers, District Managers (Regional Manage, and supplier with the objective of retaining growing business.
 As necessary, provide customers with all necessary information in order to facilitate the service agreement transactions.
 Direct sales of contracts, including pricing and proposals. Work closely with Service Management and supplier to identify opportunities, provide leads, and add service agreements. Provide leads to Service Management and Outside Service Sales by leveraging customer purchasing trends on service/supplies/parts.
 Service campaign development – identify opportunities for inbound and outbound campaigns, early renewal incentive programs, customer loyalty programs, etc.
 Contact and convert customers to supplemental warranties upon labor warranty expiration. Developing materials for use by Customer Service Engineers to facilitate an increase in supplemental warranties.
 Develop process and materials for converting customers from supplemental warranty to full service maintenance agreements.

Job Requirements


Position Summary:

 The position is responsible for sales lead generation that ensures retaining, supporting and growing the commercial service business in India.
Education and/or Experience:
 Graduate degree with 1-2 years’ experience in telemarketing, customer handling, and Sales lead generation through cold calling. Commerce or Economics background could be an advantage.
 Must be fluent in English. Fluency in Hindi and any other regional language could be useful.

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 67,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $18.3B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,200% over 20 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.


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