Senior Manager, Enterprise Solutions Discovery Team in Chicago, Illinois at Beckman Coulter Diagnostics

Date Posted: 10/15/2019

Job Snapshot

Job Description

Job ID: BEC013807

About Us

Beckman Coulter develops, manufactures and markets products that simplify, automate and innovate complex biomedical testing. Our diagnostic systems, found in hospitals and other critical care settings around the world, produce information used by physicians to diagnose disease, make treatment decisions and monitor patients. Scientists use our life science research instruments to study complex biological problems including causes of disease and potential new therapies or drugs. More than 275,000 Beckman Coulter systems operate in both diagnostics and life sciences laboratories on all seven continents. For 80 years, our products have been making a difference in peoples’ lives by improving the productivity of medical professionals and scientists, supplying critical information for improving patient health and reducing the cost of care.
Beckman Coulter offers a broad array of comprehensive, competitive benefit programs that add value to associates' and their families' lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits. We think you'll like what you see.
If you believe your education and experience are in line with the position description and qualifications referred to above, and are motivated, energetic, and looking for a new and exciting opportunity, please submit your resume online at the URL below or at
Beckman Coulter is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.


Are you interested in driving meaningful change within an organization? Do you enjoy leading continuous improvement initiatives at all levels of an organization? Do you enjoy partnering with a customer to achieve better business results? 

As a Senior Manager leading the Performance Partnership (PP) Discovery Team, you will be a key leader responsible for assessing the need for continuous improvement (CI) initiatives simultaneously across several enterprises and systems. You are comfortable at the VP level and above using the right tools to enhance value stream business change. You are also adept with the challenge of new product development and rapid innovation. At Beckman Coulter, we are invested in your success and look forward to working with you in this exciting opportunity.

Essential duties and responsibilities

  • Leads the product development initiative of the Beckman Coulter assessment process and intellectual property (IP), integrating both the people/consulting components and technology components.

  • Works alongside the Performance Partnership (PP) Principal to assess gaps in customers’ current CI operations and make recommendations to the PP Principal.

  • Leads a team of DBS Consultants to drive excellence in customer diagnostic activities and development of the new PP assessment tool.

  • Works alongside the Manager of Performance Partnership Analytics to innovate our assessment process to match deep client needs and insights required.

  • Directs activities of the Consultants within the Discovery Team and develops a strategy to scale the team.

  • Coach and mentor team members to ensure customer expectations are met. Assign mentorship within the team and lead the creation of meaningful development plans with a focus of skill development and on high employee engagement. Host weekly North America team huddles along with weekly employee 1:1s.

  • Diagnoses work flow impediments and provide expert counsel on appropriate advanced strategies employing DBS Tools to eliminate waste. Develop solutions which meet planning schedules and quality objectives of the client.

  • Collection of current state data points in order to develop proof points & marketing material to promote the success of the program.

  • Define linkages between strategic objectives and process improvements, using both analytical tools and consulting techniques.

  • Help customers re-engineer new or existing operations to create continuous improvement strategy. Work with PP Principal to create a roadmap for deployment of strategy through tactical planning and execution.

  • Collaborate in the development of Beckman’s new internal DBS assessment tool and front end offering.

  • A major contributor to executive VIP presentations with executive clients, alongside the PP Principal and Integrated Delivery Network (IDN) Sales Manager.

  • Lead development of customer Statement of Work (SOW) documents with the PP Principal. Attend meetings with the PP Principal and hospital executives. Advises business groups by providing strategic direction to initiative prioritization, frameworks, integration and resource application. Provide support in developing functional and technical specifications.

  • Provides direction and transition of contracts and relationships to the Enterprise Delivery team (post-sale).

  • Builds strong relationships with existing clients and new potential clients.

  • Identify product development initiatives to meet future client needs.

  • Although this is largely an external customer facing role, assistance with internal DBS activities, including training of associates and such events like President's Kaizen, will be required upon request.

  • Assist with mentoring and development of new Performance Partnership Consultants on the Delivery Team and Regional Consultants.

Job Requirements


Minimum Requirements

  • BS or BA Degree from an accredited institution.

  • Can consult across large complex business systems and value streams regarding improvement plans focused on cost reduction and cost avoidance Key Performance Indicators at the C-Suite level.

  • Excellent communication and presentation skills required

  • 10+ years track record of commercial experience with proven success in continuous improvement, sales or consulting.

  • Polished demeanor with strong executive presence

  • Strong business insight

  • Ability to analyze client commercial capabilities, identify root cause and growth tool opportunities; has the skills necessary to be seen as credible by peers and greater sales organization.

  • Ability to accurately assess key business metrics and situations from a “general manager’s” point of view; effective at structured problem solving and critical thinking.

  • Ability to work with functions in the implementation of the DBS roadmap and implement key growth initiatives; successfully leads change, handles conflict / ambiguity

  • Advanced skills in communications, training / adult learning, consulting / influencing; teamwork across disciplines, regions, and cultures

  • Confirmed proficiency in time management and action plan execution

  • Computer skills (word processing, graphics, spreadsheet, etc.)

  • Willingness to travel 50-60% with the potential for future international travel

Desirable Capabilities

  • MBA and consultancy experience or, a Bachelor's Degree in Operations

  • Management, Health Care Management, Business or Industrial Engineering.

  • Lean Six Sigma Black Belt or evidence of pathway to Lean Six Sigma Black Belt (ie. courses in progress).

  • Background in product development.

  • Laboratory redesign experience.

  • Background or knowledge of hospital finance.

  • Background in business analytics.

  • Background in project management.

  • Expertise in organizational development, executive leadership and mentoring required

  • Experience with development of corporate level training, communication and mentorship modules required

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We're innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you'll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.
Danaher is committed to competitive compensation that typically has key components including base salary, variable annual incentive compensation based on personal and company performance, and long-term incentive.