Senior Application Scientist - Flow Cytometry in Miami, Florida at Beckman Coulter Life Sciences

Date Posted: 7/28/2019

Job Snapshot

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Job Description

Job ID: BEC015363

About Us

Beckman Coulter develops, manufactures and markets products that simplify, automate and innovate complex biomedical testing. Our diagnostic systems, found in hospitals and other critical care settings around the world, produce information used by physicians to diagnose disease, make treatment decisions and monitor patients. Scientists use our life science research instruments to study complex biological problems including causes of disease and potential new therapies or drugs. More than 275,000 Beckman Coulter systems operate in both diagnostics and life sciences laboratories on all seven continents. For 80 years, our products have been making a difference in peoples’ lives by improving the productivity of medical professionals and scientists, supplying critical information for improving patient health and reducing the cost of care.
Beckman Coulter offers a broad array of comprehensive, competitive benefit programs that add value to associates' and their families' lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits. We think you'll like what you see.
If you believe your education and experience are in line with the position description and qualifications referred to above, and are motivated, energetic, and looking for a new and exciting opportunity, please submit your resume online at the URL below or at
Beckman Coulter is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.


As part of the Global Technical Support Team collaborate with Global Service providing product support and escalation management for Life Science Automation systems.  The position reports to the Global Technical Support Manager within the Global Service organization.

International and domestic travel is required approximately 25%.

* Own technical escalation of product related application issues,
* Own Product Line Escalations of product related application issues
* Developing expert level knowledge of existing methods and assigned products
* Train field based applications, call center, and customer instructors
* May provide input to development projects as a customer advocate
* May provide input to test design for verification of workflow
* Active engagement in the Early Response Team process for product introductions to bias product success
* Ensuring all safety, quality and regulatory requirements are in compliance with standards and agencies such as: ISO, GMP and FDA
* Maintain accurate and timely record keeping within a learning management system (LMS) for all personal training as well as any training delivered 
* Collaborate with all stakeholders to utilize DBS for ongoing process improvement.
* Perform other related duties as and when assigned.

Job Requirements


* Undergraduate degree in in biological sciences preferably cellular biology or biochemistry. Post graduate and graduate degrees are a plus.
* Minimum 5 years’ experience in a biotechnology organization developing, optimizing and troubleshooting Flow Cytometry systems and applications
* Excellent troubleshooting skills
* Exceptional communication (verbal and written)
* Strong MS Office skills(Outlook, Word, Excel)
* Demonstrated track record of achievement
* Demonstrated ability in and commitment to continuous process improvement
Expected results:
* Contain Red level escalations within 5 days
* New product deliverables complete to plan
* Customer satisfaction as measured as business aggregate including compliance, product quality, reliability,  after sale cost of support/ownership, and net promoter 

Diversity & Inclusion
At Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page—Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We're innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you'll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.
Danaher is committed to competitive compensation that typically has key components including base salary, variable annual incentive compensation based on personal and company performance, and long-term incentive.