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Quality Assurance Metrics Specialist in Charlotte, North Carolina at KaVo Kerr

Date Posted: 12/5/2018

Job Snapshot

Job Description

Job ID: KAV002478

About Us

KaVo Kerr is a cohesive organization comprised of two global leaders, united to provide dental excellence and serve as a single premier partner for the dental community.  KaVo Kerr operates with a common vision inspiring and helping our customers, their patients and our own associates realize their potential.  KaVo Kerr offers solutions for endodontics, restoratives, treatment units, infection prevention, imaging, rotary and instruments


Responsible for supporting a wide range of Quality Assurance activities intended to implement and evaluate the effectiveness of the quality management system.  Activities include the collection of quality systems data across the site, assembly of data into readable and actionable formats, and some level of determination of next steps based on what the data indicates.  Position is also responsible for providing definition and guidance on a site-specific metrics program, designed to ensure continuous improvement throughout the organization.   

Essential Duties and Responsibilities:
  • Design and Development of a site-wide metrics program.
  • Collection of Quality Systems data, at prescribed intervals, from across the site.
  • Develops procedures/work instructions that can be submitted as part of the site’s document control system, where data evaluation methods are not clearly defined
  • Actively participates in weekly complaint review meetings and the monthly Level 2 PD
  • Performs detailed analyses and provides recommendations for continuous improvement activities, based on the data collected.
  • Completes the assembly of the site Quality Management Review, as well as other metric presentations on behalf of the Charlotte site.
  • Performs other duties and assignments at the direction of Quality Systems Manager

Job Requirements


Minimum Qualifications:
  • Bachelor’s Degree required
  • 3+ years of experience in a Medical Device Quality Assurance setting
  • Demonstrated ability using Microsoft office suite including Excel, Work, Power Point
Preferred Qualifications
  • Experience with FDA regulations and/or ISO standards 
  • Demonstrated ability to think critically to accurately analyze collected data
  • Demonstrated ability to effectively communicate across all levels of site Management 
  • Experience in conducting in-depth investigations to determine and explain trends, while driving to root cause to develop thorough CAPA entries
  • Attention to detail when reviewing data and creating documentation

Kavo Dental Technologies LLC is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We maintain a drug-free workplace and perform pre-employment substance abuse testing.


Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and industrial solutions. Our globally diverse team of 59,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #144 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 2,000% over 20 years.

At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.


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