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IT Service Desk Analyst_Shanghai in Shanghai, China at Beckman Coulter Diagnostics

Date Posted: 3/13/2019

Job Snapshot

Job Description

Job ID: BEC012900

About Us

Beckman Coulter develops, manufactures and markets products that simplify, automate and innovate complex biomedical testing. Our diagnostic systems, found in hospitals and other critical care settings around the world, produce information used by physicians to diagnose disease, make treatment decisions and monitor patients. Scientists use our life science research instruments to study complex biological problems including causes of disease and potential new therapies or drugs. More than 275,000 Beckman Coulter systems operate in both diagnostics and life sciences laboratories on all seven continents. For 80 years, our products have been making a difference in peoples’ lives by improving the productivity of medical professionals and scientists, supplying critical information for improving patient health and reducing the cost of care.
Beckman Coulter offers a broad array of comprehensive, competitive benefit programs that add value to associates' and their families' lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits. We think you'll like what you see.
If you believe your education and experience are in line with the position description and qualifications referred to above, and are motivated, energetic, and looking for a new and exciting opportunity, please submit your resume online at the URL below or at www.beckmancoulter.com.
Beckman Coulter is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.


Description

The incumbent will also be responsible for, but not limiting to the following duties: � Provide IT operations for sites in China. Installs, configures, deploys, upgrades, maintains and monitors operating systems and software, PCs, LAN, servers, telephony, mobile devices, using standard business and administrative packages, processes and procedures, in accordance with established IT standards, policies and procedures. In addition, schedules and performs data backup and recovery. � Coordinates and resolve end user IT requests; troubleshoots problems with computer systems, including hardware, software, e-mail, network and peripheral equipment problems; makes repairs and corrections where required. � Performs IT quality tasks, e.g. SOX, ISO, Lean and IT reporting / documenting. � Provides training to end users where and when appropriate. � Co-ordinates users and other IT staff to help define local IT priorities; Initiatives and ensure IT meets customer needs.

Job Requirements



Qualifications

This position requires: � Bachelor's degree in computer science / engineering / information management or higher degree � Four years IT administration work experience is preferred � Proficient command in English(written and oral) and fluent Mandarin � Having IT professional certifications is preferred � Advanced level of professional expertise in IT, e.g. IBM Lotus Notes, Microsoft MDT, Microsoft SCCM and WSUS, Antivirus, Request Management System (Remedy), Lenovo Think products, computer networks, Microsoft Windows XP/2003, smart phones / PDA / Blackberry, VPN, backup systems and Siemens telephony � Resolves routine issues; identifies non-routine issues and take actions to resolve informs necessary individuals on status of work and decisions. Solicits input from others and includes them in the decision-making process when other people or processes will be affected � Strong communication skills; concrete customer service ability; willing and able to travel � Focus on key tasks when faced with limited time and resources; quickly identifies projects and initiatives requiring special attention; customer focused with ability to work independently against deadlines � Mature with the ability to recommend, present, deploy and evaluate IT solutions to management / users, negotiate and understand business processes (partnership) � Excellent English skills in speaking, reading and writing

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 67,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $18.3B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,200% over 20 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.