Inside Sales Manager (m/f) in Dusseldorf, Germany at Hach

Date Posted: 1/14/2018

Job Snapshot

Job Description

Job ID: HAC004922

About Us


HACH is a world leader in the manufacture and distribution of analytical instruments, test kits and reagents for testing the quality of water. Our products are designed specifically for quality, accuracy, and simplicity. Our goal for the future is to continue to provide customers with reliable instrumentation, accurately prepared reagents, proven methods, simplified procedures and outstanding technical support. We offer an environment that is team-centered, customer-driven, quality-focused, and growth-oriented. As a recognized global leader in the industry, we have enjoyed strong, consistent growth year over year. Working at Hach will provide you the opportunity for robust career development.


Ensure water quality for people around the world.


We make water analysis better – faster, simpler, greener and more informative – via unsurpassed customer partnerships, the most knowledgeable experts, and reliable, easy-to-use products. 


This position will be responsible for the development and deployment of a team of inside sales representatives to proactively manage transactional accounts to drive market penetration and accelerated sales growth.  The Inside Sales Manager is a leadership role that will be a catalyst for process and organizational development while ensuring execution of Key Performance Indicators (KPI).  This position will also participate in Sales strategy and planning efforts to maximize the effectiveness of our overall sales channels. 


  • Establish Call Center operational standards and service levels

  • Develop sales strategies/plans and reporting system to monitor and measure sales/call performance output

  • Manage and measure performance through the use of KPI’s and institute countermeasures where appropriate, to achieve goals, as well as performance improvement plan

  • Drive sales results by guiding the team on sales process, prospecting, forecasting and funnel management.

  • Recruit, coach, develop, motivate  and retain key talent

  • Interface with the distribution sales team to ensure transactional sales are optimized

  • Administer compensation and incentive programs.

  • Active participant in sales leadership forums; advocate for sharing best practice, team player

  • Collect and report information on all competitive activity, business opportunities, sales trends and results within the assigned market providing input during monthly business review

  • Implement creative promotional programs and develop cross-sell/up-sell skills of team

  • Manage to the department budget.

Job Requirements


  •  Bachelor’s degree required

  • 7-10 years sales management experience, progressive sales experience selling products and services in a business-to-business environment

  • Experience leading an Inside Sales team or Call Center

  • Strong sales operations background leveraging CRM (ideally

  • Demonstrated experience increasing revenue within existing accounts by broadening or deepening product placement in a call center environment

  • Having both strategic and tactical dimension and capabilities

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 62,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $16.9B in revenue last year. We are ranked #133 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,300% over 20 years.

At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.