Field Application and Market Development Specialist in Nationwide Hong Kong at SCIEX

Date Posted: 8/17/2019

Job Snapshot

Job Description

Job ID: SCI003331

About Us

SCIEX – An operating company within Danaher’s Life Sciences platform
SCIEX helps to improve the world we live in by enabling scientists and laboratory analysts to find answers to the complex analytical challenges they face. Our leadership in LC-MS and CE-MS have made us a trusted partner globally to those who are focused on basic research, drug discovery, food and environmental testing, forensic toxicology, clinical research and diagnostics. With over 40 years of innovation, we continue to redefine what is achievable in routine and complex analysis.
We are seeking smart, team-oriented people who have purpose and are committed to helping us deliver Answers for Science. Knowledge for Life. ™ Our global team, located on every continent, is our greatest strength, bringing diverse perspectives and breakthrough thinking. With the power of the Danaher Business System behind us, it’s our people who have made us the industry leader. Come join our winning team. Visit us at www.sciex.com.


Description

Essential Duties, Critical Success Factors, Responsibilities, Authorities and Required Interactions:

The Field Applications Specialist is responsible for providing a broad range of pre- and post-sales support for a broad range of Mass Spectrometry (MS) products within a particular Sales territory and sample demonstration for Hong Kong.

Pre-Sales
• Perform sample analysis and product demonstrations, and provide training and support for our sales team
• Develop market-specific applications to become a technical expert and point of reference for internal and external customers
• Represent the company at national and international meetings and events
• Pro-actively develop strong and lasting relationships with our customers
• Liaise with parent company in USA and global application Networks to ensure successful resolution of customer problems and questions and provide excellent customer service.

Post-Sales
• Deliver start-up applications training to customers in their laboratories and demonstrate proper operating procedures with SCIEX MS instrumentation.
• Provide troubleshooting and application support to customers, both in-house and on-site as well as by e-mail and telephone
• Provide in house customer training for overseas customers when required.
• Involved in collaboration work with customers.
• Attends technical training and scientific meetings to develop the tech and app skills.
• Other duties/ ad hoc tasks as assigned.

Market Development
• Identify business/market opportunities that would benefit the business
• Develop new market and work directly with sales team on implementation of new market plan
• Provide analysis to current SCIEX products positioning and help improve overall offerings and maintain competitiveness in the markets

Additional Requirements:

• Possess in-depth industry and technical knowledge in LC-MS/MS based small molecule analysis such as Food testing, Environmental testing, Pharmaceutical and Clinical research.
• Good understanding of customer, applications and market trend.
• Possess good presentation and communications skills in both Cantonese and English.
• Ability to travel to foreign countries required.

*Li-Gl1


We are looking for great talent, for future opportunities.   This is an evergreen / pipeline position, to help us proactively identify potential candidates for future openings.

Job Requirements



Qualifications

Education and/or Work Experience Requirements:
• Bachelor degree in relevant discipline or equivalent
• Strong technical and significant laboratory and / or scientific background.
• Strong problem solving and troubleshooting skills.
• Effective communication skills to clearly articulate technical and product information to both internal and external customers.
• Strong organization skills to manage multiple priorities make appointments, plan schedules and coordinate efforts with Sales Personnel as well as other Service and Support personnel.
• Ability to communicate in a clear, concise, personable manner, and teach in one-on-one or small group situations.
• Ability to perform independently and as part of a team.
• Ability to instill customer satisfaction that is recognizable and valuable to the customer.

*Li-Gl1



Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We're innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you'll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.
Danaher is committed to competitive compensation that typically has key components including base salary, variable annual incentive compensation based on personal and company performance, and long-term incentive.