Customer and Sales Data Analyst in Buffalo Grove, Illinois at Leica Biosystems

Date Posted: 7/23/2019

Job Snapshot

Job Description

Job ID: SEL001771

About Us

Leica Biosystems is a global leader in workflow solutions and automation. As the only company to own the workflow from biopsy to diagnosis, we are uniquely positioned to break down the barriers between each of these steps.  Our mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. The company is represented in over 100 countries. It has manufacturing facilities in 9 countries, sales and service organizations in 19 countries, and an international network of dealers. The company is headquartered in Nussloch, Germany. Visit  for more information.

Leica Biosystems is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

All employment offers are contingent upon successful completion of our pre-employment drug screening and background/criminal check.
Be sure to follow Leica Biosystems on LinkedIn!


Position Summary 
Quantitative rigor in commercial execution across all Operating Companies is one of the hallmarks of Danaher, and a cornerstone of the celebrated Danaher Business System (DBS). The Customer and Sales Data Analyst will further advance commercial quantitative rigor at Leica Biosystems by:
  • Understanding the customer buying journey across the different product verticals and identifying and testing 'metrics that matter' as leading predictors of commercial success and outcomes
  • Combining data across different sources (e.g., CRM data and actual sales data) to develop new insights
  • Working with the commercial organization to pressure test new insights and data sources 
  • Obtaining buy-in from the commercial organization and driving change/execution based on new insights
Reporting into the Growth organization, the successful candidate will have a strong background in modeling and commercial analytics and a very strong orientation towards using data and new insights to drive action.  

Specific role responsibilities are, 
  • Modeling and Commercial Analytics: 
  • Combine data from different sources to create new insights, such as:
  • Linkage between quoting behavior and price realization
  • Sales achievement as a function of funnel size and stage
  • Consumable opportunity wins and new customer revenue
  • Market share at the sales region level
  • Extract data from our CRM environment ( to provide meaningful insights regarding sales performance, such as:
  • Sales Funnel Analysis - Adequacy, opportunity velocity, success, aging
  • Quoting behavior - Number of quotes, discounting behavior
  • Win-loss analysis
  • Drive analytic approaches to identify sales prospects:
  • Analyze instrument install base and identify opportunities for consumable attachment
  • Work with market visibility team to identify new AP/Derm labs and opportunities for selling to these
  • Develop model for order entry operations
  • Conduct interviews and analyze data to develop a model of order entry operations efficiency
  • Identify leading metrics for order entry speed and accuracy
  • Driving action based on new insights:
  • Obtain buy-in from broader sales organization for the adoption of new KPIs
  • Develop and sustain sales performance scorecards based on new insights gleaned through additional analysis
  • Weekly CRM-based reports highlighting key sales performance metrics
  • Monthly bowlers for sales funnel reviews and growth rooms

Job Requirements


Required Education, Experience, Skills


  • Bachelor’s degree in business or the sciences is required
  • Experience/Skills:
  • 3+ years of experience in healthcare data analytics roles
  • 5+ years of experience in Sales/Marketing Analytics and/or Sales Operations


  • Strong database query skills are required (specifically, MS Excel, MS Access or SQL)
  • Proficiency in building models and dashboards in MS Excel is required (Use of Pivot Tables and advanced formulas such as V/Hlookup, Index, Match, Advanced Filters as well as ability to write excel macros)
  • Expertise in building reports
  • Familiarity with ERP systems reporting (e.g., SAP) is a major plus


  • 0-10%


  • Proactive, strategic thinking to develop and manage complex analysis in order to identify national and sub-national drivers behind sales performance including sales trends, product, and customer segment.
  • Able to distill down the ‘so-what’ of analysis for different sales leaders and present findings in a compelling manner to senior leadership across different levels in the organization
  • Strong analytics, quantitative, and problem solving skills
  • Demonstrated ability to structure and conduct analyses, and present insights and recommendations
  • Detail oriented with focus on quality and accuracy
  • Strong verbal and written communication skills; ability to develop and maintain business relationships with various team members across the organization. Strong cross-functional skills with IT/finance teams required
  • Proven track record of working effectively in a collaborative, fast-paced, multi-tasking environment
  • Ability to work with some or minimal direction and supervision *REQUIRED*

Internal Relationships: 
  • Finance
  • Sales Compensation
  • Sales Leaderships (Directors and Managers)
  • Global Marketing
  • North America Marketing
External Relationships:
  • N/A

Physical Demands & Working Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Physical demands:  While performing the duties of this job, the employee is occasionally required to walk, sit, stand, use hand to finger, handle or feel objects, tools, or controls; reach with hands and arms; balance, stoop, bend, talk and hear.  
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  
  • This position will require travel by car and flying in and out of airports with possible long wait times.

Work environment:  While performing the duties of this job, most work is in an office environment setting.  Lighting and temperature are adequate.  The noise level in the work environment is usually quiet to moderate.

Diversity & Inclusion

At Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page—Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We're innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you'll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.
Danaher is committed to competitive compensation that typically has key components including base salary, variable annual incentive compensation based on personal and company performance, and long-term incentive.