This site uses cookies. To find out more, see our Cookies Policy

Credit/Collections Specialist in Grand Rapids, Michigan at X-Rite, Incorporated

Date Posted: 2/14/2019

Job Snapshot

Job Description

Job ID: X-R001047

About Us

X-Rite is the global leader in color measurement and color management, offering hardware, software and services for measuring, formulating and matching color. The company serves a range of industries, including automotive, paints, plastics, textiles, printing, packaging, photography, graphic design, video, and medical. X-Rite serves customers worldwide from its offices in Europe, Asia and the Americas.


X-Rite/Pantone, a Danaher company, named one of the “Best & Brightest Companies to Work”, is seeking a Credit/Collections Specialist to join our team in Grand Rapids, Michigan. 

Essential Duties and Responsibilities:
• Online billing of high volume customers
• Research and analyze billing questions and disputes
• Analyze customer payments for cash application personnel 
• Document changes to billing processes 
• Closely review Accounts Receivable aging reports and determine appropriate action to be taken on delinquent accounts
• Issue weekly reminders to customers as required 
• Maintain Customer contact data base
• Ensure that collection of all delinquent accounts receivable items are completed in a timely manner to enhance prompt turnover of receivables to cash
• Take appropriate action on collection irregularities including payment discrepancies, unearned discounts, and pricing errors 
• Prepare refund documentation as required 
• As requested produce accounts receivable reports that detail accounts receivable activity on assigned A/R Portfolio

Job Requirements


• Minimum 2 years of Commercial Credit and Collection experience
• Associates Degree
• Extreme attention to detail and the ability to work independently
• Experience in Microsoft office applications, specifically basic Excel (formulas and sorting)
• Strong interpersonal, written and verbal communication skills to deal effectively with a wide range of internal and external customers often on matters of a sensitive nature.  
• Strong analytical skills; research and problem-solving skills.
• Ability to manage multiple tasks
• Demonstrated commitment to professionalism, confidentiality, integrity 
• Use sound judgment in conducting business transactions

X-Rite/Pantone is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. 

Here's what X-Rite Pantone will offer you:
Benefits galore. Comprehensive benefits package, wellness program, paid parental leave, 401(k) options, profit sharing program, casual dress code, on-site yoga classes and more!
• Work/Life balance. A rich Vacation/PTO package and 13 PAID holidays
• A great culture. One where the best team wins. You’ll love working with our team in a fast-paced, collaborative and continuous improvement environment. 
Opportunities for growth. At X-Rite, we value employee growth. As an associate of X-Rite/Pantone there are many opportunities to grow professionally and personally through training, mentoring/coaching and additional job responsibilities. As part of Danaher, you can grow your career across five high-impact industries, six continents and more than 20 global operating companies – we are committed to hiring from within, wherever possible, and supporting your mobility. 
• The chance to give back to our community.
• Work for an organization that is dedicated to building and sustaining a truly diverse and inclusive culture. Join us on our D&I journey.

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 67,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $18.3B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,200% over 20 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.


  1. Customer Service Jobs
  2. Collections Jobs