Credit and Collections Representative in Brea, California at Danaher

Date Posted: 8/12/2019

Job Snapshot

Job Description

Job ID: DEN000457

About Us

We know that dental professionals do more than create healthy, beautiful smiles—they create confidence. To achieve their goals, they need a champion. They need someone who will be there for them, side by side and end to end.  At Envista, we are uniquely positioned to be this champion.  Our differentiated combination of continuous improvement, a bias toward action and innovation, and a deep respect for the professionals we serve embolden us to champion dental professionals like no one else can. Our comprehensive product portfolio covers an estimated 90% of dentists’ clinical needs for diagnosing, treating and preventing dental conditions as well as improving the aesthetics of the human smile. 

We believe true champions lift each other up, and we are looking for new champions to join our team.  If you believe, champions do more than win, they stand for something bigger, you can build a meaningful career at Envista. If you believe champions work to be their best, help others be theirs, show up every day to make a difference, and celebrate the differences in others, let’s talk.  Are you a champion?  Learn more at Together, we can do amazing things.

Envista Holdings Corporation is preparing to launch in the second half of 2019.  Today, the businesses that will make up Envista are part of Danaher Corporation (NYSE: DHR).  Danaher will create Envista via an initial public offering. Once launched, Envista will be one of the largest global dental products companies, with a differentiated portfolio including dental implants, orthodontics, and digital imaging technologies. 

[This communication is for informational purposes only and shall not constitute, or form a part of, an offer to sell or the solicitation of an offer to sell or the solicitation of an offer to buy any securities.] 


Position summary:

The Credit & Collections Representative will report to the Manager, Credit & Collections and primarily provide support in the following areas:  Credit & Collections, Cash Management, SAP Processing, and Account Analysis.  Additionally, the Credit & Collections Representative is responsible for handling a large diverse group of customer questions, complaints, and requests that may be varied and complex. The essence of the role is accurate review, posting and payment processing of invoices.

Job Responsibilities:

  • Perform collection activities  > $4 million to ensure account is paid according to payment terms, which involves ensuring accurate billing and prompt collection.

  • Resolution may involve applying advanced knowledge and interpreting policy.

  • May contact other internal departments or external customers to resolve issues.

  • Maintain records on account activities to be used in monitoring and an analyzing credit files.

  • Perform credit analysis on existing or current customers.

  • Employ effective techniques to locate and notify debtor of delinquent accounts through outbound/inbound calls.

  • Inform customers of their overdue accounts and solicit payment through outbound/inbound calls while adhering to internal policies and procedures.

  • Counsel, problem solve and negotiate with confidence.

  • Assists Credit and Collections Lead with work over flow such as: Sales Sample account reconciliation and Customer Master Maintenance

  • Obtain and update demographic information and maintain concise notes for each call.

  • Run aged trial balance reports, review and prioritize to maximize and expedite collection efforts.

  • Contact customers via email, fax and/or phone to facilitate collections of past due invoices; also performs claims research to respond to customer inquiries and requests.

  • Provide customers with data requirements, statements, invoice reprints, credit /debit notes, packing & proof of delivery information

  • Account reconciliation - apply cash receipts and credit notes; identify billing or shipping

  • discrepancies and address for resolution

  • Maintains rapport with Sales Division (Customer Service, Inside Sales and Outside Sales) by providing A/R correspondence necessary to resolve account transaction issues and increase customer satisfaction

Job Requirements



  • Minimum 2-4 years of experience in the field or in a related area
  • Familiar with standard concepts, practices, and procedures within the accounting field.
  • Minimum high school diploma, college degree preferred
  • SAP experience preferred
  • Strong Microsoft Excel and Word skills
  • Must speak fluent English

Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available at:

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.

At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We're innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you'll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.

Danaher is committed to competitive compensation that typically has key components including base salary, variable annual incentive compensation based on personal and company performance, and long-term incentive.