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Coordinator Customer Support-Billing Specialist in Brea, California at Beckman Coulter Diagnostics

Date Posted: 5/12/2019

Job Snapshot

Job Description

Job ID: BEC014272

About Us

Beckman Coulter develops, manufactures and markets products that simplify, automate and innovate complex biomedical testing. Our diagnostic systems, found in hospitals and other critical care settings around the world, produce information used by physicians to diagnose disease, make treatment decisions and monitor patients. Scientists use our life science research instruments to study complex biological problems including causes of disease and potential new therapies or drugs. More than 275,000 Beckman Coulter systems operate in both diagnostics and life sciences laboratories on all seven continents. For 80 years, our products have been making a difference in peoples’ lives by improving the productivity of medical professionals and scientists, supplying critical information for improving patient health and reducing the cost of care.
Beckman Coulter offers a broad array of comprehensive, competitive benefit programs that add value to associates' and their families' lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits. We think you'll like what you see.
If you believe your education and experience are in line with the position description and qualifications referred to above, and are motivated, energetic, and looking for a new and exciting opportunity, please submit your resume online at the URL below or at
Beckman Coulter is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.


The Billing Specialist is responsible for monthly billing activities supporting the cost per test programs of medical diagnostic equipment. These programs enable customers to perform diagnostics for patients on a per test basis.

This individual will work in a team environment, interacting on a daily basis with the Client Services Department, as well as the Sales organization. This role is accountable for timely and accurate billings as defined by the terms and conditions of the assigned customer contracts. The responsibilities would include collecting and validating customer billing data, including electronic, e-mail or fax data transmission methods; and order management processing into the Oracle ERP system. 

The Billing Specialist will provide information to Customers and Sales Representatives as subject matter experts of the cost per test programs.

This individual will also works closely with Contract Support Specialists, Sales and the Customer to ensure there is compliance to the Customer’s contract terms and conditions, and articulate potential non-compliance as it relates to the cost per test program. This role requires an inquisitive mind, attention to detail and a high degree of adaptability, as requests will be varied in nature.

Job Requirements


  • High School Degree required and Bachelor’s degree preferred
  • 2 – 5 years billing experience in related field, demonstrated skills in a high volume Customer Service environment
  • Effective written communication and strong organizational and analytical skills
  • Proficiency in Word and Ten-key data entry, typing 35 – 40 WPM
  • Proficiency in Excel including analyzing and understanding basic modeling as well as understanding basic analytical functions
  • Ability to handle a wide variety of tasks, while maintaining quality 
  • Sense of urgency to incoming requests and accuracy in processing requests accordingly
  • Mandatory Overtime during high volume times

Diversity & Inclusion
At Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page—Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We're innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you'll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.
Danaher is committed to competitive compensation that typically has key components including base salary, variable annual incentive compensation based on personal and company performance, and long-term incentive.