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Case Coordinator in Dayton, Ohio at Esko

Date Posted: 2/11/2019

Job Snapshot

Job Description

Job ID: ESK003142

About Us

Esko is the worldwide market leader with software for packaging buyers, designers and manufacturers and hardware products for the packaging, label, sign and display industries. With Headquarters in Gent - Belgium, Esko employs around 1,500 people worldwide. Its global sales and support organization covers Europe, the Americas, Asia/Pacific and Japan.In our factory we produce high-quality cutting tables, which offer an all-round cuttion solution for any application: from sign making, display production, sample making and short to medion rum corrugated production.


Case Coordinator 
Miamisburg, OH Monday-Friday 9:00am-6:00pm 
Does this describe you.
• Service oriented and proactive
• Strong sense of urgency, high energy
• Great analytical skills, loves solving problems
• Able to motivate and convince people
The Case Coordinator performs a variety of tasks with the primary responsibility interacting with customers over the phone or via email to identify needs and determine appropriate action or escalate for further review. 
• Some key functions for which you’ll be responsible:
• Provide quotes and process sales order
• Document customer complaints and respond to customer service needs
• Process shipment, billing and warranty issues and basic product inquiries
• Cover front desk during lunch and after 4:00pm 
• Comfortable reading a map for assigned region

Job Requirements


The right candidate will have…
• Previous customer service experience in a corporate environment
• Strong verbal and written communication skills
• Ability to stay calm under pressure
• Professional and positive attitude!

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 67,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $18.3B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,200% over 20 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.


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