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Assistant Regional Manager - Field Service in Mumbai, India at SCIEX

Date Posted: 12/26/2018

Job Snapshot

Job Description

Job ID: SCI002898

About Us

SCIEX – An operating company within Danaher’s Life Sciences platform

SCIEX helps to improve the world we live in by enabling scientists and laboratory analysts to find answers to the complex analytical challenges they face. Our leadership in LC-MS and CE-MS have made us a trusted partner globally to those who are focused on basic research, drug discovery, food and environmental testing, forensic toxicology, clinical research and diagnostics. With over 40 years of innovation, we continue to redefine what is achievable in routine and complex analysis.

We are seeking smart, team-oriented people who have purpose and are committed to helping us deliver Answers for Science. Knowledge for Life. ™ Our global team, located on every continent, is our greatest strength, bringing diverse perspectives and breakthrough thinking. With the power of the Danaher Business System behind us, it’s our people who have made us the industry leader. Come join our winning team. Visit us at www.sciex.com.

Sciex offers a broad array of comprehensive, competitive benefit programs that add value to associates' and their families' lives. 

Sciex is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Join our winning team and Follow us on LinkedIn!


Description

• Participates and translates the India Service strategy into concrete programs to achieve Financial and Operational targets
• Monitor Service KPI's on monthly basis and implement route cause analysis and sustainable countermeasures when below target
• Active involvement in service contract renewals, warranty and billable conversions to achieve service order, revenue and profit targets.
• Work closely together with the commercial organization (sales, support & customer service) to meet upfront service and sales revenue targets.
• Be the trusted advisor for our customers to ensure professional relationship and advise the customer the correct service solution to achieve customer loyalty and ensure highest level of customer satisfaction.
• Lead the team and drive the behavior, to achieve the best results
• Communicate effectively with the team to share information and to ensure high levels of motivation.
• Identify any issues within the team and develop sustainable countermeasures
• Drives commercialization of SCIEX products.
• Responsible for interviewing, hiring, training, goal setting, evaluating performance, salary administration, career development for the territory


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Job Requirements



Qualifications

  • B.Tech / M.Tech, preferably with MBA
  • Requires at least 3 years of successful field service experience on analytical instruments
  • Requires at least 5 years of People Management experience
  • Excellent leadership and management and skills.
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Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 67,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $18.3B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,200% over 20 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.

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