Advanced Non-Technical Customer Support (Proposals) in Brea, California at Beckman Coulter Diagnostics

Date Posted: 11/14/2019

Job Snapshot

Job Description

Job ID: BEC015280

About Us

Beckman Coulter develops, manufactures and markets products that simplify, automate and innovate complex biomedical testing. Our diagnostic systems, found in hospitals and other critical care settings around the world, produce information used by physicians to diagnose disease, make treatment decisions and monitor patients. Scientists use our life science research instruments to study complex biological problems including causes of disease and potential new therapies or drugs. More than 275,000 Beckman Coulter systems operate in both diagnostics and life sciences laboratories on all seven continents. For 80 years, our products have been making a difference in peoples’ lives by improving the productivity of medical professionals and scientists, supplying critical information for improving patient health and reducing the cost of care.
Beckman Coulter offers a broad array of comprehensive, competitive benefit programs that add value to associates' and their families' lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits. We think you'll like what you see.
If you believe your education and experience are in line with the position description and qualifications referred to above, and are motivated, energetic, and looking for a new and exciting opportunity, please submit your resume online at the URL below or at
Beckman Coulter is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.


In this role you will work directly with the contracting team in developing offers, RFP’s, Bids, addendum, amendments and driving execution of contracts and deal approvals where considerable judgment, analysis and initiative are critical. 
You will be responsible for the development of error proof contract documents while maintaining high attention to detail. You will also be able to provide insight and business recommendations based on deal analysis. Your responsibilities include identifying any discrepancy or potential gaps in the deal elements and focusing on continuously improving the process; recommending solutions and sharing best practices. 
Responsible for reviewing redlines of contract terms and conditions in close coordination with legal, sales and direct customer interaction for timely turn around time (TAT). The role will maintain close collaboration with other departments/stakeholders, including sales, sales management, operations, client on-boarding, legal and finance. You will need to know how to work independently as well as in a team environment. We are looking forward to partnering with you.
How will you contribute to the team?
  • Review of proposal details to ensure compliance to company policies, GPO’s terms and pricing guidelines to support profitable sales growth.
  • Advises sales on handling objections, alternative contract options, and/or value propositioning to help drive deal closures.
  • Assist sales and support staff in understanding process bottlenecks and inconsistencies and drive for improvements.
  • Collaborate with impacted parties to identify acceptable options to facilitate deal closures.
  • Build strong partnerships with cross functional peers and superiors to ensure overall streamlined process and champion contract policy and procedure revisions.
  • Ensures collaboration with Legal, Finance, Service, Marketing, and IT on contract matters as relevant.
  • Is a sales advocate & partner to internal organizations to understand sales issues.
  • Participate in complex assignments where independent judgment, action and initiative are necessary.
  • Maintains all organizational and professional ethical standards.

Job Requirements


  • High-school degree required with 6 years of experience
Knowledge, Skills, Abilities:
  • At least 6 years working in Sales Operations, Customer Service, Contracting, Quoting, or Pricing
  • Strong organizational skills, strategic thinker and problem solver, time management skills and ability to self-manage in a complex / time sensitive environment are required.
  • Ability to work in fast paced environment and multi-task workload. 
  • Work well in a cross-functional environment serving as a technical subject matter expert and build support across a complex set of stakeholders is required. A voice for our sales partner.
  • Interest in learning the products and offerings, strategies and business objectives.
  • Ownership of process and driving adherence to protocols and business rules is a requirement.
  • Proficiency in MS Excel including pivot tables, vlookups and standard functions is required.
  • Proficiency in MS Word including track changes and doc compare is required.
  • Proven ability to read and understand terms and conditions of a contract required for proper administration and compliance.
  • Possess strong analytical skills, pay attention to details while ensuring accuracy, having strong written and verbal communication skills.
  • Maintain all organizational and professional ethical standards.
  • Experience with the Oracle or other ERP system is favorable.

Diversity & Inclusion
At Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page—Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We're innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you'll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.
Danaher is committed to competitive compensation that typically has key components including base salary, variable annual incentive compensation based on personal and company performance, and long-term incentive.